Claims Resolution Expert in Customer Support

4 dni temu


Gdańsk, Pomerania, Polska AirHelp Pełny etat
Join Our Team

Are you passionate about helping others and resolving complex problems? Do you have a keen eye for detail and a strong commitment to delivering exceptional results? We're looking for an International Claims Consultant to join our team

About the Role

In this role, you'll be responsible for providing expert support to customers navigating their claims. You'll use your problem-solving skills and legal knowledge to resolve issues efficiently, collaborating with internal teams to deliver exceptional results.

Key Responsibilities
  • Support customers via email, chat, and social media
  • Assess claims, answer questions, and resolve issues using training and expertise
  • Collaborate with internal teams to deliver high-quality results
  • Maintain high levels of quality, efficiency, and productivity
Requirements
  • Experience in customer support or a related field
  • Excellent communication and problem-solving skills
  • Fluency in English and Hungarian
  • Knowledge of the airline industry and customer service principles
  • Able to thrive in a fast-paced environment

A competitive salary and benefits package awaits the right candidate. Join our dynamic team and contribute to shaping the future of air travel

Benefits
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Diverse and inclusive work environment
  • Collaborative team culture
  • Recognition and rewards for outstanding performance


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