International Customer Service Representative with German Fluency

4 dni temu


Wrocław, Województwo dolnośląskie, Polska Pełny etat

Role Summary

We are looking for a talented International Customer Service Representative with German fluency to join our team in Wroclaw, Poland. As a key member of our customer service department, you will be responsible for delivering exceptional customer experiences and providing top-notch support to our clients.

About You

To succeed in this role, you will need excellent communication skills, both written and verbal, and be proficient in using ERP and CRM systems such as SAP and Salesforce. A bachelor's degree or higher from an accredited institution is required. We value diversity and inclusion in our workplace and welcome applications from candidates who meet the minimum requirements.

Responsibilities

  • Deliver exceptional customer experiences through timely and effective issue resolution.
  • Collaborate with internal teams to drive business results and improve customer satisfaction.
  • Develop and maintain strong relationships with customers to ensure loyalty and retention.
  • Stay up-to-date with industry trends and developments to continuously improve service offerings.

Benefits

  • Competitive salary package.
  • Private medical care.
  • Life insurance.
  • Multisport card.
  • Opportunity to work globally as part of an international organization.
  • Work in a respectful, inclusive, and friendly environment with open door policy.
  • Professional training and onboarding package.
  • Supporting your professional development, possibility to gain certifications/co-founding studies.


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