ServiceNow Solutions Architect

4 dni temu

Wrocław, Województwo dolnośląskie, Polska Look4IT Sp. z o. o. (KRAZ: 7880) Pełny etat
Job Description

As a ServiceNow Technical Architect at Look4IT Sp. z o. o., you will be responsible for the technical integrity of our ServiceNow platform, ensuring seamless integration with our IT operations and business operations. Our company delivers innovative healthcare solutions globally, and we're looking for a skilled professional to drive the technical governance of our platform through robust controls and architecture boards.

Key Responsibilities:
  • Conduct design and architecture assessments to ensure that ServiceNow solutions align with industry best practices and quality standards.
  • Architect various elements like data models, permissions, workflows, integrations, and configurations to facilitate Business Applications capabilities.
  • Create ServiceNow solutions focused on HRSD, SPM/PPM, and App Engine, covering design, development, documentation, and testing processes.
  • Integrate ServiceNow with external systems through Integration Hub or custom-built solutions.
  • Collaborate effectively within cross-functional project teams while independently managing assigned project tasks.
  • Oversee technical project management, specifically in ServiceNow development and implementation initiatives.
  • Maintain operational stability of solutions, coordinating with vendors to analyze and resolve critical issues.
  • Ensure that projects comply with platform governance, including adherence to change management protocols.
  • Evaluate business needs, review user stories, and contribute to project-related solution proposals in line with corporate standards.
  • Establish development standards, best practices, and guidelines for ServiceNow Business Applications.
  • Support testing, quality assurance, and documentation throughout project life cycles.
  • Assist in identifying risks and devising effective mitigation strategies.
  • Facilitate platform upgrades and perform testing across various environments.

Requirements:
  • 8+ years of hands-on experience in ServiceNow development, with a minimum of 6 years focusing on ServiceNow Business Applications like HRSD, App Engine, SPM/PPM, in enterprise settings.
  • At least 4 years of experience in architecting and delivering ServiceNow solutions, including expertise in solution design.
  • Deep knowledge of ServiceNow architecture and modules.
  • Strong understanding of scoped applications and low/no-code app development within ServiceNow.
  • Skilled in architecting data models, business logic, permissions, integrations, and user interfaces.
  • Education: Bachelor's degree or equivalent higher education.
  • Very good skills: Strong grasp of the ServiceNow platform's functionality, a good understanding of cloud enterprise environments, IAM, DevOps, and requirements engineering.
  • Basic skills: Proficiency in web application development (HTML5/JS), familiarity with Transform Maps, Workflow & Flow Designer, along with strong analytical abilities and customer-focused problem-solving.
  • Nice to have: Familiarity with ServiceNow governance frameworks, experience in developing apps using App Engine, knowledge of enterprise portals (Employee Center, Employee Center Pro), and relevant ServiceNow certifications (CAD, CIS, CSA, CTA).
  • Advanced level of Polish C1/C2.

Benefits:
  • REMOTE work with regular visits in Wrocław (twice a month).
  • Possibility to realize your own ideas in a non-corporative atmosphere.
  • Great collaboration and knowledge sharing spirit.
  • Stable employment in a company with international environment.
  • Benefit package (private medical health care, multisport card, life insurance, social fund, fruits in the office, integration events, employee pension program).
  • Excellent teamwork culture and friendly atmosphere.

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