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Enterprise Applications Director
1 tydzień temu
About Us
Duck Creek Technologies is a leading provider of intelligent solutions for the property and casualty (P&C) and general insurance industry.
We are a global company with a team of over 1,700 employees, and we empower our employees with the choice to work from an office, from home, or on a hybrid schedule.
Our flexible-first environment fosters productivity, inclusion, collaboration, and ensures a consistent employee experience regardless of location.
We have more than 1,000 successful implementations to date, and our market-leading solutions are available on a standalone basis or as a full suite via Duck Creek OnDemand.
Job Description
The Sr. Manager - Enterprise Applications is a key leadership role within Duck Creek Technologies, responsible for overseeing the strategy, execution, and continuous improvement of enterprise applications that support critical business functions.
This role ensures alignment between technology solutions and business objectives, enhances operational efficiency, and leads a high-performing team in the development and management of enterprise systems.
- Lead an enterprise applications team, overseeing the development, configuration, maintenance, and optimization of business-critical systems such as ERP, CRM, and other enterprise platforms.
- Develop and execute a strategic roadmap for enterprise applications, ensuring alignment with organizational goals, scalability, and long-term business needs.
- Drive business process automation and optimization, identifying opportunities to improve efficiency through system enhancements and integration.
- Manage cross-functional collaboration, partnering with IT, business stakeholders, and vendors to ensure enterprise applications effectively support company objectives.
- Oversee enterprise system upgrades, migrations, and implementations, ensuring minimal disruption and maximum adoption.
- Establish and enforce governance policies, best practices, and security measures for enterprise applications, ensuring compliance with regulatory and industry standards.
- Drive data integrity, reporting, and analytics capabilities, ensuring that enterprise applications provide actionable insights to leadership.
- Lead vendor and contract management for enterprise software solutions, negotiating agreements and ensuring service levels are met.
- Develop and maintain KPIs and performance metrics to track the effectiveness of enterprise applications and identify areas for improvement.
- Build and manage a high-performing team, providing mentorship, career development, and fostering a culture of innovation and accountability.
- Serve as the escalation point for major system issues, coordinating with IT and support teams to ensure timely resolution.
- Maintain a deep understanding of emerging enterprise technologies and recommend innovations that drive competitive advantage.
