Sales Operations Analyst

1 tydzień temu

Wrocław, Województwo dolnośląskie, Polska Smith+Nephew Pełny etat

Life Unlimited. At Smith+Nephew, we design and manufacture technology that takes the limits off living.

Smith+Nephew is hiring a Sales Operations & BI Analyst.

This role is part of a dynamic team of expert support sales teams with analytics and insights. The position is part of a center of excellence supporting the commercial operations of Smith & Nephew in the areas of Sales Operations & Business Intelligence.

In this position, you will provide analysis (secondary data, primary research, etc.) to develop in-depth commercial- and marketing insights. For that, it is essential to build close working relationships with Sales and Marketing leaders in the country clusters. You will be responsible for providing analysis and reports around essential KPIs and metrics, which can be input for commercial and planning activities or used for continuous improvement initiatives.

This role will support the commercial teams and focus on the country cluster UKINOR. The position is based in Wroclaw, Poland, and is reporting to the Sales Operations & BI Manager, also based in Wroclaw.

Key Responsibilities:

  • Analyse sales data to identify trends, patterns, and opportunities.
  • Generate regular reports on key performance indicators for sales teams and management.
  • Provide insights and recommendations based on data analysis.
  • Track and analyse individual and team sales performance.
  • Evaluate the effectiveness of sales strategies and initiatives.
  • Recommend adjustments to improve overall sales performance.
  • Administer and track sales incentive programs.
  • Provide analysis on the effectiveness of incentive structures.
  • Recommend adjustments to incentive programs based on performance data.
  • Present results back to the business in a structured, data-driven manner - simplifying complex concepts for non-technical audiences.
  • Collaborate with sales teams to gather data and input for accurate sales forecasting.
  • Use historical data and market trends to create realistic sales projections.
  • Monitor actual sales performance against forecasts and analyse variances.
  • Administer the Customer Relationship Management (CRM) system to ensure data accuracy.
  • Provide training and support to sales teams on CRM usage.
  • Customize CRM reports and dashboards to meet specific sales needs.

Requirements:

  • At least 3 years of experience working in business consulting and/or in Commercial Strategy, Marketing, and Sales Strategies areas.
  • Familiarity with sales processes and a deep understanding of key performance indicators in a sales environment.
  • Fluent in business English (written and spoken).
  • Strong background in data analysis, with proficiency in tools such as Excel, Salesforce, or other CRM systems.
  • Excellent Communication and interpersonal skills. Ability to translate data insights into actionable recommendations.

We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.

Inclusion, Diversity and Equity: Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about our Employee Inclusion Groups on our website.

Your Future: annual bonus, life insurance, company stock saving plan

Work/Life Balance: paid volunteering hours, flexible approach

Your Wellbeing: private health care with dental care package, multisport card/my benefit platform

Flexibility: possibility of working in a hybrid model

Training: Hands-On, Team-Customized, subsidies for language classes, certifications and postgraduate studies

Extra Perks: referral bonus, recognition program, mentoring program

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