Customer Service Agent with Technical Knowledge

2 tygodni temu


Katowice, Silesia, Polska TN Poland Pełny etat
Job Summary

We are seeking a customer service agent with technical knowledge to join our team. As a customer service agent, you will be responsible for handling customer inquiries, resolving technical issues, and providing excellent support experiences.

Responsibilities
  • Handle customer inquiries via calls and chats
  • Resolve technical issues with security cameras and systems
  • Collaborate with service engineers to ensure seamless support
Requirements
  • Knowledge of Italian at a communicative level (min. B2+)
  • Knowledge of English enabling understanding of the training content (min. B1+)
  • Strong technical knowledge and problem-solving skills
Perks
  • Flexible employment based on a civil contract
  • Modern and comfortable office environment in the center of Katowice
  • Comprehensive 5-week training in English


  • Katowice, Silesia, Polska TN Poland Pełny etat

    Job DescriptionWe are looking for a Senior Service Agent with strong German language skills to join our team. In this role, you will be responsible for providing exceptional customer service and technical support to our German-speaking clients.You will be the face and voice of our company, helping customers solve their problems every day. This is a fun and...


  • Katowice, Silesia, Polska TN Poland Pełny etat

    TN Poland is a renowned recruitment agency delivering tailored staffing solutions to businesses across Poland and globally.About the PositionWe are looking for a skilled Remote Customer Service Agent with Danish Language Skills to join our team and provide exceptional customer support to Danish-speaking clients.The ideal candidate will respond to customer...


  • Katowice, Silesia, Polska TN Poland Pełny etat

    About the RoleWe are looking for an Italian speaking customer service representative to join our team. As a customer service agent, you will be responsible for handling customer inquiries, resolving technical issues, and providing excellent support experiences.Key ResponsibilitiesProvide customer service via calls and chatsResolve technical issues with...


  • Katowice, Silesia, Polska Capgemini Pełny etat

    About the CompanyCapgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology.We are committed to unleashing human energy through technology for an inclusive and sustainable future.Job DescriptionAs an IT Support Agent, you will be responsible for providing exceptional customer service...


  • Katowice, Silesia, Polska Capgemini Polska Sp. z o.o. Pełny etat

    About the RoleWe are seeking a skilled IT Support Agent to join our team, providing technical assistance to clients in Italian.As an IT Support Agent, you will be responsible for troubleshooting and resolving technical issues over the phone, chat, or email. You will have access to a wide range of tools and knowledge resources to assist you in your role.Your...


  • Katowice, Silesia, Polska TN Poland Pełny etat

    About the RoleWe are seeking a Europe Customer Care Agent to join our team at FedEx. In this position, you will provide critical support to customers in Europe, addressing their inquiries and resolving any issues that may arise.Your ability to work effectively in a fast-paced environment, think critically, and maintain a positive attitude will be essential...


  • Katowice, Silesia, Polska Minacs Pełny etat

    We are a leading provider of airline customer support services, and we are seeking a talented and motivated individual to join our Airline Support Agent team in Katowice. As an Airline Support Agent with Italian Skills, you will be responsible for providing high-quality customer service to Ryanair passengers via phone, email, and chat.Your primary goal will...


  • Katowice, Silesia, Polska Minacs Pełny etat

    Join us as an English Speaking Customer Support Agent at Minacs and become an integral part of our customer experience team. In this role, you will be responsible for providing exceptional support to Ryanair passengers via various communication channels.The ideal candidate will have strong English language proficiency, excellent communication skills, and the...


  • Katowice, Silesia, Polska WorldClassTalents Pełny etat

    Job Summary:We are seeking a highly motivated and detail-oriented customer support representative to join our team at WorldClassTalents. As a customer service agent, you will be responsible for providing excellent support to our clients who speak German.Main Responsibilities:Respond to customer inquiries via phone, email, and chat.Assist customers with...


  • Katowice, Silesia, Polska Arche Consulting Sp. z o.o. Pełny etat

    Customer Support Agent with Spanish/French/DutchReference number: SDASFD / MPLocation: WęgryCategory: Specjalista ds. Wsparcia Technicznego / Helpdesk / Serwis, Call Center, Customer Service Advisor SSC / BPOAbout the employer:Responsibilities:Serve as the initial point of contact for our clients, addressing their IT concerns and providing Level 1...

  • Support Agent

    2 tygodni temu


    Katowice, Silesia, Polska zondacrypto Pełny etat

    Zonda Crypto is seeking a highly motivated Support Agent to join our team. As a Support Agent, you will play a crucial role in providing exceptional customer support and helping our users navigate the world of cryptocurrency.Your Key Responsibilities:Offer expert online support to our users, ensuring timely and effective resolutions to their queries;Handle...


  • Katowice, Silesia, Polska Capgemini Pełny etat

    About the JobWe are seeking a highly motivated and detail-oriented IT Support Agent to join our team. As an IT Support Agent, you will play a critical role in providing exceptional customer service and technical support to our clients.In this role, you will be responsible for troubleshooting and resolving IT-related issues, working closely with colleagues to...


  • Katowice, Silesia, Polska Convergys Pełny etat

    We are seeking a multinational contact centre agent to join our team in Katowice. As a member of our team, you will be responsible for providing exceptional customer service to clients across the globe.We specialize in creating exceptional customer experiences and driving digital transformation for some of the world's biggest and best companies. Our benefits...


  • Katowice, Silesia, Polska Capgemini Pełny etat

    Company OverviewAt Capgemini, we believe that technology has the power to unleash human energy and drive positive change. Our mission is to help our clients achieve their goals through the strategic use of technology.Job DescriptionWe are seeking a highly motivated and detail-oriented IT Support Agent with Finnish language skills to join our team. As an IT...


  • Katowice, Silesia, Polska Capgemini Polska Sp. z o.o. Pełny etat

    We are seeking a Technical Helpdesk Agent with Dutch language proficiency to join our team at Capgemini Polska Sp. z o.o. In this role, you will provide technical support to our clients in the Netherlands, troubleshooting issues over the phone, chat, or email.You will work closely with our clients to understand their technical needs and provide solutions...

  • Customer Service Expert

    1 tydzień temu


    Katowice, Silesia, Polska SolarEdge Technologies Pełny etat

    SolarEdge Technologies is a leading provider of smart energy solutions, and we're seeking a Customer Service Expert to join our team.As a member of our Technology & Innovation group, you will contribute to the development of cutting-edge technologies that enable efficient energy management.About the Job:We are seeking an experienced customer service...


  • Katowice, Silesia, Polska TN Poland Pełny etat

    Social network you want to login/join with:Technical Customer Support with Dutch - work from Katowice, KatowiceClient:ConcentrixLocation:KATOWICEJob Category:OtherEU work permit required:YesJob Reference:a99232719444Job Views:3Posted:02.04.2025Expiry Date:17.05.2025Job Description:DescriptionResponsibilities:Customer support (pre-sales and post-sales) for...


  • Katowice, Silesia, Polska TN Poland Pełny etat

    Social network you want to login/join with:Technical Customer Support with Swedish - work from Katowice, KatowiceClient:ConcentrixLocation:KATOWICEJob Category:OtherEU work permit required:YesJob Reference:fe28a2f96f2aJob Views:3Posted:11.04.2025Expiry Date:26.05.2025Job Description:DescriptionResponsibilities:Customer support (pre-sales and post-sales) for...

  • IT Service Desk Agent

    2 tygodni temu


    Katowice, Silesia, Polska Capgemini Pełny etat

    About the JobAre you a detail-oriented and organized individual with excellent communication skills? Do you have experience working with Microsoft products and internet technologies? If so, we would like to hear from you! We are currently seeking a highly motivated and skilled IT Support Agent with Finnish language skills to join our team.Key...


  • Katowice, Silesia, Polska Gdziepracujemy Pełny etat

    About the Role:This position involves providing customer service support and resolution of routine problems regarding client's product or services. You will interface with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.