Senior PCI Compliance Lead

3 tygodni temu


Warszawa, Mazovia, Polska VikingCloud Pełny etat

About PCI Support Team Lead Role

VikingCloud is seeking a highly skilled PCI Support Team Lead to join our team in Warsaw, Poland. As a PCI Support Team Lead, you will be responsible for providing security and/or compliance support to our clients via multiple customer engagement channels.

Key Responsibilities:

  • Ensure timely and proper handling of customer calls
  • Monitor and manage chat and email workload to ensure timely responses
  • Provide coaching and support to team members on security and compliance best practices
  • Escalate phone system issues to the manager and WFM team
  • Report merchants/client issues to the manager
  • Oversee quality results by location and client

Additional Responsibilities:

  • Maintain relationships with other teams within the company
  • Fix daily issues and identify areas for improvement

Requirements:

  • Proven ability to organize and manage personal and team workload to meet targets and deadlines
  • Effective written and verbal communication skills in a variety of scenarios
  • Results-orientated with the ability to think creatively and laterally
  • Able to evidence establishing effective working relationships at different levels

VikingCloud is an equal opportunities employer.

Copyright 2023 VikingCloud, inc. Or its affiliates. Strictly confidential


  • PCI Support Team Lead

    4 tygodni temu


    Warszawa, Mazovia, Polska VikingCloud Pełny etat

    About the RoleWe are seeking a highly skilled PCI Support Team Lead to join our team at VikingCloud. As a PCI Support Team Lead, you will be responsible for providing security and compliance support to our clients via multiple customer engagement channels.Key ResponsibilitiesEnsure timely and effective handling of customer calls and chatsMonitor and manage...


  • Warszawa, Mazovia, Polska VikingCloud Pełny etat

     About the Role:The Compliance Support Team at VikingCloud is looking for a passionate and motivated individual to provide world-class customer service for all clients. This includes delivering prompt and courteous responses along with detailed customer support to solve customer issues on the first contact.As a Compliance Support Specialist, you will be...

  • PCI Support Team Lead

    4 tygodni temu


    Warszawa, Mazovia, Polska VikingCloud Pełny etat

    About VikingCloudVikingCloud is a leading provider of end-to-end security and compliance solutions to businesses worldwide. Our team of experts delivers cutting-edge solutions to secure networks, maintain compliance, and complete assurance testing and assessments.Job SummaryWe are seeking a highly motivated and enthusiastic PCI Support Team Lead to join our...


  • Warszawa, Mazovia, Polska VikingCloud Pełny etat

    About the RoleWe are seeking a talented and enthusiastic PCI Compliance Support Specialist to join our team. As a key member of our Compliance Support Team, you will be responsible for providing world-class customer service to our clients.ResponsibilitiesRespond to all customer service requirements in a timely and professional mannerAim to resolve all...

  • PCI Support Team Lead

    2 tygodni temu


    Warszawa, Mazovia, Polska VikingCloud Pełny etat

    About VikingCloudVikingCloud is a global leader in end-to-end security and compliance solutions.Job SummaryWe are seeking a French-speaking PCI Support Analyst to join our team and provide Security and/or Compliance support via multiple customer engagement channels.Job ResponsibilitiesKey responsibilities include:Monitoring chat & e-mail workload and...


  • Warszawa, Mazovia, Polska Marqeta Pełny etat

    Unlock Equitable Financial Access with MarqetaMarqeta is revolutionizing the way money moves, empowering innovators to unlock equitable financial access for all. As a Senior Governance, Risk and Compliance (GRC) Security Customer Trust Analyst, you will play a pivotal role in growing our Customer Trust program, collaborating with cross-functional teams to...


  • Warszawa, Mazovia, Polska VikingCloud Pełny etat

    About VikingCloud">VikingCloud is a leading provider of end-to-end security and compliance solutions to businesses worldwide.We offer the latest cloud-based solutions to secure networks and maintain compliance, serving almost 5 million businesses across the globe.Our award-winning platform processes billions of security events daily, providing real-time...


  • Warszawa, Mazovia, Polska Worldline Pełny etat

    The OpportunityAs a key member of the Worldline team, you will play a crucial role in ensuring the company's compliance with card scheme networks and payment schemes. Your expertise will be essential in protecting Worldline's reputation and preventing involvement in unlawful activities.Day-to-Day Responsibilities:Lead a team of investigators in evaluating...

  • Compliance Lead

    4 tygodni temu


    Warszawa, Mazovia, Polska Baxter Pełny etat

    Visionary Compliance LeadershipBaxter is revolutionizing kidney care and other vital organ support, and we're seeking a visionary Compliance Lead to join our team. As a key member of our Internal Audit and Compliance Strategy program, you will be responsible for ensuring the highest standards of compliance and regulatory adherence across our Kidney Care...

  • Compliance Lead

    4 tygodni temu


    Warszawa, Mazovia, Polska Baxter Pełny etat

    Visionary Compliance Role at BaxterBaxter is revolutionizing kidney care and other vital organ support, and we're seeking a Compliance Lead to join our team. As a key member of our Internal Audit and Compliance Strategy program, you'll be responsible for ensuring our quality management system (QMS) compliance audits are thorough and effective.Key...

  • PCI Security Specialist

    4 tygodni temu


    Warszawa, Mazovia, Polska VikingCloud Pełny etat

    About VikingCloudVikingCloud provides end-to-end security and compliance solutions to businesses worldwide, offering the latest cloud-based solutions to secure networks and maintain compliance.Our team is responsible for providing world-class customer service for all our clients, adhering to a commitment of prompt and courteous responses along with detailed...

  • PCI Support Team Lead

    3 tygodni temu


    Warszawa, Mazovia, Polska VikingCloud Pełny etat

    About VikingCloudVikingCloud is a leading provider of end-to-end security and compliance solutions to businesses worldwide.We deliver cutting-edge solutions to secure networks, maintain compliance, and complete assurance testing and assessments.Our team provides expert support to ensure the highest level of security and compliance for our clients.Job...

  • PCI Support Analyst

    3 tygodni temu


    Warszawa, Mazovia, Polska VikingCloud Pełny etat

    About VikingCloudVikingCloud is a leading provider of end-to-end security and compliance solutions to businesses worldwide.Our Asgard Platform processes billions of security events daily, providing real-time intelligence on an organization's cyber risk landscape.We are currently recruiting a PCI Support Analyst to join our Compliance Support Team.Key...


  • Warszawa, Mazovia, Polska VikingCloud Pełny etat

    About the RoleVikingCloud is seeking a highly motivated and enthusiastic Security and Compliance Support Associate to join our team. As a key member of our Compliance Support Team, you will provide world-class customer service to our clients, ensuring prompt and courteous responses to their queries.Key ResponsibilitiesRespond to customer service requirements...

  • Cloud Compliance Lead

    1 miesiąc temu


    Warszawa, Mazovia, Polska Google Pełny etat

    About the RoleWe're seeking a highly skilled Cloud Compliance Lead to join our team at Google. As a key member of our Cloud Support Trust team, you'll play a critical role in helping us solve global privacy, security, and user trust issues. You'll work closely with product engineering, marketing, legal, and operations groups to identify pain points and gaps...


  • Warszawa, Mazovia, Polska DSV Pełny etat

    Job Summary: We are seeking a highly skilled ServiceNow Compliance Senior Team Lead to join our team at DSV. As a key member of our compliance team, you will be responsible for managing our compliance service catalogue in ServiceNow, working closely with compliance service owners, Group IT, and the ServiceNow Board. Key Responsibilities: Manage the...


  • Warszawa, Mazovia, Polska Docplanner Pełny etat

    Job Title: Senior Cybersecurity Operations LeadWe are seeking a seasoned Senior Cybersecurity Operations Lead to join our team at Docplanner. In this role, you will lead incident response initiatives and conduct thorough cybersecurity investigations to mitigate risks effectively. You will play a key role in enhancing our security program by refining...


  • Warszawa, Mazovia, Polska VikingCloud Pełny etat

    About VikingCloudWe are a leading provider of end-to-end security and compliance solutions to businesses worldwide.Our team at VikingCloud delivers cutting-edge solutions to secure networks, maintain compliance, and complete assurance testing and assessments.We work with the world's leading consumer brands, acquiring banks, payment processors, and...


  • Warszawa, Mazovia, Polska Marqeta Pełny etat

    About MarqetaMarqeta is a leading provider of embedded finance solutions, empowering businesses to issue cards, authorize transactions, and manage payment operations in real-time.About the RoleWe are seeking a highly skilled Senior GRC Security Customer Trust Analyst to join our team. This individual will work closely with customers and internal stakeholders...


  • Warszawa, Mazovia, Polska DSV Pełny etat

    Job Summary:We are seeking a highly skilled ServiceNow Compliance Senior Team Lead to join our team at DSV. As a key member of our IT department, you will be responsible for the daily management of our compliance service catalogue in ServiceNow.Key Responsibilities:Manage the compliance service catalogue in ServiceNow, ensuring seamless integration with our...