Technical Support Professional with Microsoft Expertise
4 dni temu
Join us at Michael Page in our mission to drive innovation and transformation at our brand-new IT hub in Poland. As a Technical Support Professional with Microsoft expertise, you will play a critical role in shaping the future of our IT services.
You will be responsible for owning and resolving complex technical issues, collaborating with cross-functional teams, and ensuring the highest level of customer satisfaction. Your contributions will directly impact the success of our organization, driving process improvement and contributing to our 'Shift-Left' strategy.
To excel in this position, you should possess:
- 3+ years of experience in IT systems engineering or administration, preferably with 2nd line exposure
- Strong understanding of Microsoft 365 environments, including PowerShell and SCCM
- Excellent problem-solving and analytical skills in hybrid environments
- Certifications like Microsoft Certified: Enterprise Administrator Expert are highly valued
- Familiarity with security and compliance frameworks for IT systems
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