Helpdesk Professional with Serbian Language Skills

5 dni temu


Kraków, Lesser Poland PMSolutions Pełny etat

About Us:
PMSolutions is a dynamic company that thrives on innovation and excellence. We're committed to delivering exceptional results for our clients, and we're passionate about building a diverse team of talented professionals. As a Remote IT Support Specialist for Serbian Speakers, you'll play a vital role in helping us achieve our mission.

Job Description:
As a key member of our Helpdesk team, you'll provide technical support and troubleshooting services to our clients. Your excellent communication skills and fluency in Serbian will enable you to effectively resolve issues and ensure customer satisfaction. You'll also have the opportunity to collaborate with our team to develop training initiatives for new and current employees.

Requirements:
- Fluency in Serbian (C1 level)
- Strong command of English (B2 level)
- Excellent technical knowledge and problem-solving skills
- Ability to learn new technologies and adapt quickly to our processes

What We Offer:
- Competitive salary package with attractive language bonus
- Full-time job with stability of employment and 100% remote work option
- Premium private medical healthcare, including dental care and international travel insurance
- Up to 4 extra days of paid holidays per year



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