Customer Service Representative

2 dni temu


Katowice, Silesia, Polska FedEx Pełny etat

About the Role:

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our frontline team, you will be the first point of contact for our customers, providing accurate information and guidance via voice, chat, or email.

Key Responsibilities:

  • Provide exceptional customer service and support via various communication channels
  • Offer guidance on how to use FedEx services and tools
  • Help customers resolve service-related issues
  • Identify new opportunities to grow business with customers
  • Collaborate with other teams to deliver outstanding customer experiences

What We Offer:

  • Attractive compensation package
  • Comprehensive training and on-the-job learning opportunities
  • Extensive learning resources, including online language courses
  • Tuition Assistance Program (for eligible positions)
  • Employee Assistance Program for you and your family
  • Employee reduced-rate shipping
  • Great career opportunities

About FedEx:

FedEx is one of the world's largest express transportation companies, serving over 220 countries and territories. We are committed to delivering exceptional service and making every FedEx experience outstanding. Our People-Service-Profit philosophy (P-S-P) guides every decision, policy, and activity, ensuring we take care of our people, deliver impeccable service, and secure our future.

Our Culture:

Our culture is built on a philosophy that puts people first. We are an equal opportunity employer and are committed to a diverse and inclusive workforce. We value our team members' contributions and provide growth opportunities for all. Join us and be part of a global community that values innovation, teamwork, and customer satisfaction.



  • Katowice, Silesia, Polska FedEx Pełny etat

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team in Europe. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers via dedicated chat.Key ResponsibilitiesProvide accurate information and guidance to customers via chatAdvise...


  • Katowice, Silesia, Polska FedEx Pełny etat

    About FedExFedEx is a global leader in express transportation, connecting over 220 countries and territories. We're a team of 530,000 strong, driven by a philosophy that puts people first. Our mission is to deliver exceptional service to our customers, and we're committed to a diverse and inclusive workforce.Job SummaryWe're seeking a Customer Service...


  • Katowice, Silesia, Polska MÜNZING CHEMIE GmbH Pełny etat

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Specialist to join our team at MÜNZING CHEMIE GmbH. As a key member of our B2B customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues promptly.Key ResponsibilitiesAct as the...


  • Katowice, Silesia, Polska MÜNZING CHEMIE GmbH Pełny etat

    About the RoleWe are seeking a dedicated Customer Service Specialist to join our team in Katowice, Poland. As a key member of our B2B customer support team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key ResponsibilitiesAct as the primary point of contact...


  • Katowice, Silesia, Polska Baltic Assist Pełny etat

    {"title": "Customer Support Specialist", "description": "Customer Support SpecialistBaltic Assist is a leading provider of tailored outsourcing solutions. Our core values of Transparency, Efficiency, Innovation, and Meritocracy drive our growth and enable us to deliver high-quality service to our customers.As a Customer Support Specialist, you will be the...


  • Katowice, Silesia, Polska Baltic Assist Pełny etat

    About the RoleBaltic Assist is a leading provider of tailored outsourcing solutions, and we're seeking a highly skilled Customer Support Specialist to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional support to our valued clients, helping them navigate our product portfolio and resolve any issues...


  • Katowice, Silesia, Polska Genpact Pełny etat

    Job Title: Customer Facing - Domain Trainee - Czech - Remote PolandGenpact is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the...


  • Katowice, Silesia, Polska Cross Border Talents Pełny etat

    About the RoleWe are seeking a highly skilled Customer Service Advisor to join our team at Cross Border Talents. As a Customer Service Advisor, you will be the primary point of contact for customers seeking assistance with their travel bookings, changes, and inquiries.Key ResponsibilitiesRespond to customer inquiries via phone, chat, and email in a timely...


  • Katowice, Silesia, Polska Cross Border Talents Pełny etat

    About the RoleWe are seeking a Dutch-speaking Customer Service Advisor to join our team at Cross Border Talents. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their travel experiences are smooth and stress-free.Key ResponsibilitiesRespond to customer inquiries through various...


  • Katowice, Silesia, Polska InterKadra Sp. z o.o. Pełny etat

    Customer Experience Specialist Job OpportunityInterKadra Sp. z o.o., a trusted recruitment and personnel consulting agency with 17 years of experience, offers a tailored work solution for your skills and needs. We are registered under number 3372 in the National Register of Employment Agencies.We are currently recruiting for the position of Customer...


  • Katowice, Silesia, Polska SD Worx Poland Sp. z o.o. Pełny etat

    Customer Success Agent with GermanYour responsibilitiesYou have excellent German language skills and a friendly and empathetic approach to understand and assist our customers with any queries that may ariseYou work closely with other teams to find the best solution for our customersYou are a digital native, able to connect with our customers on all channels,...


  • Katowice, Silesia, Polska Genpact Pełny etat

    Job Title: Customer Service and Stock Management SpecialistGenpact is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless...


  • Katowice, Silesia, Polska Genpact Pełny etat

    Job Title: Customer Service and Stock Management SpecialistGenpact is a global professional services and solutions firm delivering outcomes that shape the future. Our team is driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. We serve and transform leading enterprises, including the Fortune Global 500,...


  • Katowice, Silesia, Polska zondacrypto Pełny etat

    About UsZondacrypto is a leading cryptocurrency exchange committed to providing exceptional service to our users. We are a company created by creative people who believe that cryptocurrencies and blockchain are the future.Job DescriptionWe are looking for a dedicated Customer Support Specialist to join our team and assist clients in person at our customer...


  • Katowice, Silesia, Polska zondacrypto Pełny etat

    About ZondacryptoZondacrypto is a leading cryptocurrency exchange committed to providing exceptional service to our users. We are a company created by creative people who believe that cryptocurrencies and blockchain are the future.Job DescriptionWe are looking for a dedicated Customer Support Specialist to join our team and assist clients in person at our...


  • Katowice, Silesia, Polska Cross Border Talents Pełny etat

    Job Title: Travel Customer SupportLocation: Katowice, PolandSalary: 9,000 PLNJob Type: On-SiteJob OverviewWe are seeking a highly skilled Travel Customer Support representative fluent in Dutch and English to provide exceptional customer service to our clients. The ideal candidate will have a passion for travel and excellent communication skills.Key...


  • Katowice, Silesia, Polska zondacrypto Pełny etat

    About zondacryptoWe are a leading cryptocurrency exchange in Central and Eastern Europe, driven by a team of creative individuals who believe in the future of cryptocurrencies and blockchain technology. Our company values innovation, open-mindedness, and continuous development, and we're looking for like-minded professionals to join our team.Head of Customer...


  • Katowice, Silesia, Polska zondacrypto Pełny etat

    Are you a seasoned leader with a passion for the crypto industry? We're seeking an experienced professional to join our team as Head of Customer Support. As a key member of our leadership team, you'll have the opportunity to guide our 8-member Customer Support team and drive our customer service to new heights. **Key Responsibilities:** * Oversee the daily...


  • Katowice, Silesia, Polska Cross Border Talents Pełny etat

    Travel Customer Support RepresentativeWe are seeking a highly skilled Travel Customer Support Representative to join our team at Cross Border Talents. As a key member of our customer support team, you will be responsible for providing exceptional support to our clients with their travel inquiries and issues.Key Responsibilities:Assist customers with travel...


  • Katowice, Silesia, Polska ING Pełny etat

    About the Role:We are seeking a highly skilled Service Manager for IT Security Services to join our team at ING Hubs Poland. As a key member of our squad, you will be responsible for managing services and supporting Business Customers in an international environment.Key Responsibilities:Prepare timely and high-quality reporting on service performance.Prepare...