Guest Service Professional

6 dni temu


Warszawa, Mazovia, Polska Indus Hospitality Group Pełny etat
At Indus Hospitality Group, we are dedicated to delivering exceptional guest experiences while fostering a culture of teamwork and mutual respect. As a Hotel Night Auditor, you will play a vital role in ensuring the smooth operation of our front desk and guest services. If you are a motivated and detail-oriented individual who excels in a fast-paced environment, we encourage you to apply for this exciting opportunity.

Responsibilities:
- Register and assign rooms to guests, handling check-in and check-out processes efficiently
- Manage guest communications, including phone calls, emails, and in-person interactions
- Process payments, handle cash and credit transactions, and maintain accurate records
- Coordinate with housekeeping and other departments to ensure seamless guest experiences
- Monitor room availability, block rooms, and manage reservations

Qualifications:
- High school diploma or equivalent required; relevant education or experience preferred
- Excellent communication and interpersonal skills
- Strong problem-solving and analytical abilities
- Ability to work in a fast-paced environment with changing priorities and deadlines

Requirements:
- Ability to lift and move objects weighing up to 10 pounds frequently
- Basic computer knowledge, including Internet navigation, Microsoft Excel software, and Microsoft Word software
- Strong attention to detail and organizational skills

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