Global Benefits Expert

1 tydzień temu

Kraków, Lesser Poland Aon Pełny etat

About the Role

The Global Benefits Analyst is a vital member of Expat Team, a part of the larger Global Benefits Team in Krakow. Expat Team focuses on providing services to clients seeking risk and health insurance for their employees working outside their country of residence. We support different regional teams – UK, US, and APAC. In our Team, the Global Benefits Analyst supports day-to-day tasks related to expatriate benefits offered by Aon's clients and has the opportunity to support their data-driven decisions.

About Aon

Aon is in the business of better decisions. At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

Day-to-Day Tasks

  • Policy administration: membership change requests handling, invoicing handling
  • Assisting consultants with other policy administration-related activities, such as policy renewals and others
  • Communication materials, policy documentation, and other associated queries handling
  • Handling Aon's data portal - Greater Insight, where you will input new client's policy data and update existing clients' policy data
  • Ensuring all information stored in the system is accurate and up-to-date
  • Working with the whole team to maintain high-quality and delivery within SLAs
  • Participating in projects aimed at Team's process improvement

What You'll Learn

This position will put you in direct contact with consultants based in the United Kingdom and will give you an outstanding opportunity to learn about truly international work culture. By handling client data and assisting with scheme administration, you will learn the ins and outs of the global benefits market. Working on multiple projects will expand your knowledge even further, as well as give you opportunities to work with people from other teams under the Global Benefits umbrella, like GBoR and Consulting teams.

Requirements

  • Excellent English, especially writing skills – you need to be at least B2+ (C1 preferably) because you'll be corresponding with clients
  • Good organizational skills – you'll need to balance various tasks and projects at the same time while handling time optimally
  • Very good communication skills as it drives teamwork, results delivery, and client value creation no matter what business field you are in
  • Proficiency in MS Office – mainly advanced Outlook, Excel, and PowerPoint skills
  • High attention to details and strong problem-solving skills

Support for Our Colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two 'Global Wellbeing Days' each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working.

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