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Customer Service Agent
2 tygodni temu
Overview:
As a customer support expert, you will play a vital role in ensuring customer satisfaction by providing prompt and professional assistance. Your responsibilities will include serving as the first point of contact for international customers, empathizing with their concerns, diagnosing and fixing problems, participating in designated projects, and representing the company's brand.
Key Responsibilities:
- Be the initial contact for international customers.
- Listen attentively and resolve customer complaints.
- Participate in designated projects and missions.
- Promote the company's image and values.
Impact in 6 Months:
You will gain experience in troubleshooting common customer issues, learn about the company's product portfolio, and develop skills to provide detailed solutions to customers.
Impact in 1 Year:
You will master resolving complex customer queries, develop technical skills through specialized training programs, and excel in managing priorities and teamwork.
