Aktualne oferty pracy związane z Airline Customer Service Advisor in Poland - Warszawa, Mazovia - TN Poland
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Customer Service Representative
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Customer Service Representative
4 tygodni temu
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Customer Service Professional
5 dni temu
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Customer Service Specialist
3 tygodni temu
Warszawa, Mazovia, Polska HAYS POLAND Sp. z o.o. Pełny etatCustomer Service Specialistlokalizacja: Warszawa (mazowieckie)numer referencyjny: 1190976/jobs.plforma zatrudnienia: Pełny etatYour new role:- Cooperating with key clients, ensuring the best service and quick resolution of issues related to order fulfillment and collections.- Handling all customer inquiries until resolution, such as order processing,...
Airline Customer Service Advisor in Poland
1 tydzień temu
We are seeking a highly skilled Danish-speaking customer service advisor to join our team at TN Poland. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers across various channels.
About the RoleThis is a full-time employment opportunity with a dynamic and international work environment. You will have the chance to work for one of the largest, well-known Nordic 5-star airlines and receive fully paid training in English.
Key Responsibilities- Provide top-notch customer service to customers via phone, email, and chat in Danish.
- Assist customers with their inquiries, concerns, and issues related to flights, products, prices, fares, rules, and online services.
- Process changes to reservations, both in terms of time and destination, as well as personal data.
- Handle special service requests, including wheelchair assistance, special assistance, and animals.
- Cancel and refund tickets as needed.
- Aid customers in purchasing airline tickets and processing different payment methods.
- Support customers experiencing travel difficulties.
To succeed in this role, you must possess excellent communication skills in Danish (C1 level) and be able to work effectively in an international team.
What We Offer- Fully paid 2-month training program in English, combining 'learning by doing' with the support of a dedicated training buddy.
- Shift work: 5 days a week, Monday - Friday 07:00 - 19:00, Saturday - Sunday 09:00 - 18:00 (twice a month working Saturdays & Sundays).
- Private medical care (Luxmed).
- Group insurance program, sports, and leisure program.
- Multinational environment.
