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Procure-to-Pay Specialist, Financial Operations

1 tydzień temu

Warszawa, Mazovia, Polska Biogen Pełny etat

Job Description Summary:

This role is in a hybrid work model. The ideal candidate must hold a valid work permit and residency in Poland.

About This Role:

In this position, you will have the opportunity to make a significant impact on our financial operations. As an AP Analyst, you will be working closely with various teams to resolve complex inquiries, manage escalations, and process invoices.

Your responsibilities will include investigating and resolving P2P related issues and queries, booking invoices, providing data for analysis, and delivering exceptional customer service.

Key Responsibilities:

  • Address all inquiries and/or complaints in a timely and professional manner
  • Ensure that SLA and KPIs are completed with the required quality and speed
  • Investigate and resolve P2P related issues and queries
  • Book invoices as assigned
  • Provide data for the analysis to the local management
  • Deliver excellent customer service to employees and other parties
  • Recommend process improvements to generate efficiency and productivity
  • Support projects implementation and other tasks as assigned
  • Escalate resolution in a timely and correct manner