IT Support Specialist
2 dni temu
We are seeking a motivated individual to join our Warsaw office as a Help Desk / IT Support Desktop Specialist. This position is ideal for someone with 0 to 2 years of experience, offering the chance to work in an enterprise-computing environment.
The qualified candidate should possess strong technical troubleshooting skills and excellent non-technical communication skills, both written and oral.
This is an office-based position in Warsaw, and when applying, kindly submit your CV in English.
Responsibilities:- Provide installation and support of PC and some Apple hardware and software, including peripheral devices such as printers and USB devices.
- Respond to incoming calls and/or emails regarding workstation and peripheral performance and use requests.
- Perform on-site analysis, diagnosis, and resolution of workstation and peripheral problems for a variety of end users, recommending corrective hardware and software solutions, including remote repair.
- Adhere to procedures for logging, reporting, and monitoring help desk requests.
- Create a high level of user satisfaction through accurate timely follow-up, strong technical skills, good customer communication, and relationship building.
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