Trading Services Analyst with French Proficiency

5 dni temu

Kraków, Lesser Poland Human4Human Recruitment Pełny etat

About the Role

We are seeking a highly motivated and detail-oriented Trading Services Analyst to join our team. As a Trading Services Analyst, you will be responsible for providing exceptional client support and delivering world-class service to our global client base.

Key Responsibilities:

  • Provide front-line support to our French-speaking clients across various communication channels.
  • Answer queries from our client base on all of our products and platforms.
  • Resolve trade queries and disputes in a timely and professional manner.
  • Dealing and executing trades for our clients over the phone, following relevant training.
  • Provide technical support to clients with our front-end platforms and chart packages.
  • Conduct audit checks and client administration tasks.

Requirements:

  • Fluency in French language (written and spoken).
  • Fluent competency in English (verbal and written).
  • Real interest in investments, finances, or currency trading.
  • Any experience in finances is desirable.
  • Genuine interest in working in financial markets and client services.

What We Offer:

  • Competitive salary highly correlated with your skills and mindset.
  • Performance-related annual bonus.
  • Private healthcare for you and your family.
  • MyBenefit system (you can choose: Multisport card, vouchers, etc.).
  • Life insurance.

About Our Partner

Our Partner is a global leader in the financial services industry, with operations in 20 countries across five continents. They are a FTSE250 company that has been changing the financial services game since the early '70, when they invented a whole new category of trading.

Recruitment Process

We want to ensure that you have the best possible chance of success in your application. Our recruitment process is tailored to help you understand more about the role and our company. The process includes a 30-minute phone call, a 90-minute video call, a short video-call for non-native speakers, and a 90-minute SHL test.

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