Field Service Dispatcher with French

5 dni temu

Warszawa, Mazovia, Polska Diebold Nixdorf Pełny etat

Job Description
Expect more. Connect more. Be more at Diebold Nixdorf.
Join a global leader transforming how people bank and shop. As a partner to top financial institutions and retailers, we connect millions of consumers to commerce every day.

Responsibilities
As Field Service Dispatcher, you'll be the go-to link between customers, field teams, and internal operations. You'll coordinate appointments, monitor schedules, and keep everything running smoothly. From managing job pools and optimizing routes to dispatching technicians and ensuring SLAs, you'll make sure every commitment is met efficiently. Your role is all about smart scheduling, quick problem-solving, and delivering exceptional customer experience.

Location:
Warsaw, hybrid

Your Responsibilities:

  • Support dispatch operations for your assigned region
  • Monitor technician status and schedules to keep jobs on track
  • Manage job pools, fill gaps, and reassign work to meet customer commitments
  • Optimize routes for efficiency and on-time performance
  • Handle appointment confirmations, rescheduling, and customer inquiries
  • Update calendars and adjust assignments based on skills and priorities
  • Anticipate obstacles and find prompt solutions
  • Collaborate with your team and share feedback for continuous improvement

Qualifications

  • Education or equivalent practical experience
  • 2–4 years in Field Service Dispatch (or similar role)
  • Strong communication skills in French language, plus solid English.

Why Join Us?

  • Be the key link between customers and field teams
  • Work in a dynamic, global environment
  • Grow your career with hands-on training and support.

About Us
Why should you join Diebold Nixdorf?
Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.
–Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.

  • To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes**

We are a global Company operating in multiple Locations and Entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be found
here -

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