L2 Support Engineer

1 tydzień temu


Warszawa, Mazovia, Polska Insight International (UK) Ltd Pełny etat 30 000 zł - 60 000 zł rocznie

Role: L2 Support Engineer (.Net, ServiceNow, SQL)

Location: Warsaw, Poland (Remote)

Job Type: Contract

Timings:

  • 2 resources: 6pm-2am (Warsaw Time)
  • 2 resources: 11pm-7am (Warsaw time)

L2 Support Capabilities – Must-Have

  • Experience troubleshooting scanning errors and scanner hardware/software
  • Familiarity with Kofax scanning systems (preferred but not mandatory)
  • Hands-on experience with ServiceNow (SNOW) or similar ticketing systems
  • Strong customer service skills — ability to communicate clearly and professionally with end users
  • Ability to troubleshoot .NET-based applications (e.g., reading logs, identifying issues, escalating when needed)

.NET & SQL Knowledge – For Troubleshooting

  • Minimum 4 years of hands-on experience in .NET and SQL
  • Should be comfortable navigating and debugging:

– ASP.NET (C#), .NET Framework 4.0/3.5

– MVC 4, WCF, Web Services

– MS SQL Server 2012/2016

– JavaScript, HTML5, CSS, JQuery

– Visual Studio 2017/2019, Git/GitLab


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