Systems Business Analyst II

At BBH, Partnership is more than a form of ownership—it's our approach to business and relationships.  We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what's next, this is the right place to build a fulfilling career.

Job Description

We are seeking a proactive and detail-oriented System Analyst to join our AI platform development team. The ideal candidate will serve as a key liaison between business stakeholders, data scientists, and developers—ensuring clear communication and alignment on project goals and requirements. You will be responsible for gathering, documenting, and managing requirements, while also facilitating Agile processes to support efficient delivery.

As part of our innovation efforts, we are working on onboarding Large Language Models (LLMs)  to enhance productivity and decision-making across the organization.

Responsibilities

• Collaborate with business stakeholders, product owners, and technical teams to gather and analyze requirements.

• Document detailed functional and non-functional requirements for application developers which may include data modelling, dataflow diagramming, screen design, workflow analysis.

• Facilitate Agile ceremonies including daily stand-ups, sprint planning, retrospectives, and backlog grooming.

• Work closely with product owners to build roadmap, prioritize backlog items and clarify requirements.

• Support the development team by providing requirement clarifications.

• Identify gaps, risks, and dependencies in requirements and communicate them proactively.

• Create process flows, wireframes, and diagrams to visualize requirements and system interactions.

• Participate in testing activities, including reviewing test cases and supporting user acceptance testing.

• Monitor project progress and report on requirement status and changes.

• Continuously improve Agile processes and team collaboration practices.

• Stay up to date with AI/ML domain knowledge to better understand platform needs and challenges.

• Develop clear methodology documents using interviewing skills, workflow analysis, dataflow diagrams, screen design, ERD modeling, and reporting specifications.

• Review and triage business requests and guide analysts in producing solutions.

• Work with business teams, clients, and prospects to design solutions for their processing needs.

Technical Responsibilities

• Assist with application configuration.

• Guide developers through the build process.

• Maintain and improve operational documentation, procedures, and standards.

• Use tools such like:  Jira, Confluence, Visio for requirements and diagramming.

• Apply strong analytical and problem-solving skills.

• Understand the software development lifecycle (SDLC) and DevOps practices.

Qualifications

• BA/BS in Information Technology or equivalent experience.

• 3+ years of experience in systems development projects, ideally in ML/AI/LLM domains.

• Strong analytical and design skills with excellent written and verbal communication.

• Working knowledge of relational databases and data modeling; experience with  SQL is a plus.

• Financial services experience and related business knowledge is a plus

• Experience with Business Intelligence/Reporting tools and building complex data solutions is a plus.

• Strong organizational and prioritization skills.

What we offer:

• Hybrid model 3 days per week in the office /2 days for a parent of a child up to 4 years

• To encourage cultural awareness and philanthropy, BBHers have

• Culture Celebration Day and 1 Community Service Day in addition to their paid standard vacation allowance

• Private medical care

• Life Insurance

• Employee Assistance Program - offering independent and confidential counselling services for you and your family. You can get support for topics including family, marriage and relationships, finances, and legal issues.

• Professional trainings and qualification support

• Wellbeing Program

• Online Social Fund benefit platform

• Social, sport and integration events

• Onboarding Program for new hires

We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn't followed a traditional path, includes alternative experiences, or doesn't meet every qualification or skill listed in the job description, please do go ahead and apply.

About BBH:

Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.

We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development—so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice—creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another. 

We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often—pushing the boundaries of innovation.  As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.

Go to to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially.