System/Business Analyst

Summary

Andersen is hiring a System/Business Analyst for a global tech enterprise. The project involves developing a micro-frontend widget to streamline and improve the digital claiming process.

Our customer is a global enterprise that develops digital solutions enabling seamless interaction between people, services, and technology. Operating across multiple domains, the company focuses on innovation, reliability, and user-centric design. Its mission is to drive large-scale digital transformation by building sustainable, secure, and agile IT ecosystems that support partners and clients around the world.

The project is focused on delivering a micro-frontend application – a modular interface component that allows users to access specific services and perform key functions. The current scope includes developing a widget solution aimed at improving and streamlining the claiming process.

Responsibilities

• Identifying and analyzing user requirements for the API.
• Analyzing the functionality of existing APIs.
• Designing REST API in OpenAPI specification format.
• Forming a backlog of tasks for the development of REST API.
• Documenting user and functional requirements for the REST API in the format of user stories highlighting and detailed description of acceptance criteria.
• Modeling domain area (entity-relationship diagrams), business processes and algorithms (UML activity diagrams), functionality (UML use case diagrams), service interactions (UML sequence diagrams).
• Compiling user documentation for API consumers and publishing it on the developer portal.
• Conducting REST API acceptance testing and maintaining collections of API requests.
• Demonstrating the work of the REST API.
• Managing API access and organizing onboarding of new API consumers.
• Identifying gaps in the functionality of the portal for developers, the formation of a backlog of tasks for the completion of the portal, their description and acceptance testing.

Requirements

• Commercial experience as a System/Business Analyst for 1+ year.
• Strong understanding of REST API (preferably experience in designing REST API)
• Proficiency in Postman (ability to analyze and test API).
• Experience in documenting requirements in the user story format (story breakdown, defining acceptance criteria).
• Experience in modeling: UML (sequence diagrams, activity diagrams), ERD (business domain models).
• Level of English – from Upper-Intermediate+ and above.

Reasons to join us

• Andersen cooperates with such businesses as Samsung, Reuter Gruppe, T-Systems, TUI, Ryanair, Johnson & Johnson, etc. This project is just your beginning here – working with us means reliability and prospects.
• We have been strengthening our expertise since 2007. During this time, we have formed an excellent BA & SA team with streamlined processes, which now consists of more than 200 qualified analysts.
• We welcome specialists from every part of the world.
• Salaries at Andersen are pegged to the USD, and our employees are provided with a benefit package and an extensive set of bonuses.
• We give our employees an opportunity to attend and participate in the company's BA meetups, as well as offer a compensation program for international professional certificates.
• There are many different ways to grow and develop at our company. You can improve as a tech specialist or a resource manager, and all your activities will be decently rewarded.
• You will have an opportunity to take on the role of a mentor and help a group of BA/SA beginners grow.
• Our employees have access to Andersen Knowledge Base, where they can take courses in a variety of areas: the art of negotiation, PreSale & Discovery, Agile essentials, product ownership, microservice architecture, API design, SQL, AWS, GDPR, UX/UI, people management, and more.

Join us