Financial Services Account Associate Senior

18 godzin temu

Poznań, Greater Poland FIS Global Pełny etat

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Every day, our teams innovate in the financial world. We work together to work smarter and make a difference at the same time. We focus on diversity and inclusion and give everyone on the team a voice. And we celebrate our success together. If you want to make a difference in the fintech industry, we would like to know from you: Are you FIS?

We are currently looking for an experienced Financial Services Account Associate Senior with English to support the Client Services team for our location in Poznan for min. 18 months' assignment.

About your role:

  • The telephone and written answers from everyday to complex inquiries of our customers and consultants. 
  • Responding to our customers' problems and finding solutions.
  • Compliance with quality standards, possible control function.
  • Verification of customer orders and, if necessary, corresponding post-processing.
  • Escalation of difficult issues and complaint management.
  • Participation in projects to implement the company's goals and improve certain processes.

What you bring:

  • 1-2 years of experience Work experience in finance
  • Experience in customer service – spoken and written
  • Language: Fluent English(at least C1)
  • A high degree of accuracy, quality and service orientation
  • Independent and team-oriented work to achieve set deadlines
  • Good organizational skills and high resilience without losing focus on the customer

What we offer you:

  • Working in an international company, alongside international colleagues.
  • Being a part of an innovative and entrepreneurial environment of a growing department and team.
  • Option to work fully remotely, with the necessary equipment provided by the company (computer, monitors, accessories).
  • Development opportunities by using the company's on-line training database and LinkedIn Learning.
  • Participation in projects and training sessions focused on both soft skills (communication, presentation, conducting meetings) and technical skills (Excel, knowledge of capital markets, English language).
  • Unique working atmosphere (team integration meetings, friendly working environment, support of experienced employees).
  • Opportunity to get involved in social projects and local initiatives.
  • Language courses.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

  • Financial Services Account Associate II

    1 tydzień temu

    Poznań, Greater Poland FIS Pełny etat 30 000 zł - 60 000 zł rocznie

    Position Type :Full timeType Of Hire :Experienced (relevant combo of work and education)Financial Services Account Associate II OperationsAre you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we...

  • Financial Services Account Associate II

    7 dni temu

    Poznań, Greater Poland FIS Pełny etat

    Position TypeFull timeType Of HireExperienced (relevant combo of work and education)Travel Percentage0%Job Posting DescriptionWe areFIS. Ourtechnology powers the world's economyand our teams bring innovation to life. We championdiversity to deliver the best products and solutionsfor our colleagues, clients, and communities. If you'reready to start learning,...

  • Financial Services Account Associate Senior

    1 tydzień temu

    Poznań, Greater Poland FIS Global Pełny etat 45 000 € - 55 000 € rocznie

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education)Every day, our teams innovate in the financial world. We work together to work smarter and make a difference at the same time. We focus on diversity and inclusion and give everyone on the team a voice. And we celebrate our success together. If you want to make a...

  • Financial Services Account Associate Senior

    18 godzin temu

    Poznań, Greater Poland FIS Global Pełny etat

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education)Every day, our teams innovate in the financial world. We work together to work smarter and make a difference at the same time. We focus on diversity and inclusion and give everyone on the team a voice. And we celebrate our success together. If you want to make a...

  • Financial Services Account Associate II

    1 tydzień temu

    Poznań, Greater Poland FIS Global Pełny etat 25 000 zł - 40 000 zł rocznie

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education)Financial Services Account Associate II OperationsAre you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and...

  • Financial Services Account Associate II Operations

    18 godzin temu

    Poznań, Greater Poland FIS Pełny etat

    Position Type :Full timeType Of Hire :Experienced (relevant combo of work and education)Financial Services Account Associate II OperationsAre you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we...

  • Financial Services Account Associate with English

    5 dni temu

    Poznań, Greater Poland FIS Pełny etat 30 000 zł - 60 000 zł rocznie

    Position TypeFull timeType Of HireExperienced (relevant combo of work and education)At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive, diverse teams. Together, we innovate to help our colleagues, clients and communities succeed. If you're ready to grow your career...

  • Financial Services Account Associate Specialist

    17 godzin temu

    Poznań, Greater Poland FIS Global Pełny etat

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor's Degree Financial Services Account Associate SpecialistWe are FIS. Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues,...

  • Financial Services Account Associate Senior

    17 godzin temu

    Poznań, Greater Poland FIS Pełny etat

    Position Type :Full timeType Of Hire :Experienced (relevant combo of work and education)Education Desired :Bachelor of Commerce/BusinessWe are FIS. Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients, and communities. If you're ready to...

  • Financial Services Account Associate Senior

    17 godzin temu

    Poznań, Greater Poland FIS Global Pełny etat

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/BusinessWe are FIS. Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients, and communities. If you're...