No-Code Conversational Automation Specialist

4 dni temu

Warszawa, Mazovia, Polska Apifonica Pełny etat

About SmartTel Plus

SmartTel Plus is a European tech group headquartered in Tallinn, with offices in Germany, Italy, Poland, and Latvia. We create truly autonomous AI solutions — voice and chat agents that don't just respond, but act to achieve real business goals.

Our platform combines a powerful AI engine with full telecom infrastructure — SIP trunking, phone numbers, call routing, and SMS/RCS messaging. This means our AI agents work efficiently from day one, with enterprise-grade security, compliance, and no lengthy training required

.

Join us to work with cutting-edge AI and telecom technology, gaining full control to launch, manage, and evolve AI agents independentl

**y.

We are hiri**

ngWe are looking for
a No-Code Bot Desig
ner — a creative and detail-oriented specialist who will design conversational scenarios for voice and chatbots across multiple languages and channe

**ls.

In this role you w**

  • ill:Design and build smart conversational flows for voice and chatb
  • ots.Focus on logic, dialogue structure, and automation using no-code to

**ols.

Key responsibili**

  • ties:Design conversational flows for voice and chatbots (structure, dialogues, response lo
  • gic).Analyze real conversations and continuously improve bot scr
  • ipts.Use no-code automation platforms (n8n preferred; Make, Zapier, or similar) to configure integrations and workf
  • lows.Build dictionaries, patterns, and dialogue variations for different audiences and communication chan
  • nels.Run experiments (A/B testing, logic tweaks, creative hypotheses) to improve user engagement and conver
  • sion.Collaborate closely with technical analysts and the product

**team.

We're looking for someone wh**

  • o has:Experience creating dialogues, scripts, or interactive content — e.g. in game design, UX writing, call centers, e-learning, or storyte
  • lling.Strong command of German and English (sufficient to design and adapt conversation f
  • lows).Basic understanding of APIs, JSON, and Web
  • hooks.Hands-on experience with no-code tools (n8n, Make, Zapier, or sim
  • ilar).A logical and creative mindset: you enjoy solving problems and building structured, human-like conversa

**tions.

What we**

  • offer:Exciting work in a fast-growing international c
  • ompany.Opportunities for cross-functional and international expe
  • rience.Competitive compensation p
  • ackage.Professional growth and development opportu
  • nities.Flexible working setup – hybrid model with 2 office days per week in
  • WarsawA collaborative, open, and multicultural team envir

onment.

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