Customer Service/Content Moderation Specialist Polish

1 tydzień temu

Kraków, Lesser Poland Cross Border Talents Pełny etat 25 000 zł - 40 000 zł rocznie

We are hiring Polish-speaking candidates to join an international team in Bulgaria in Customer Service or Content Moderation / Digital Trust & Safety roles.

If you want to grow your career in a multicultural environment and are open to relocation, this opportunity is for you.

Responsibilities (depending on the project):
  • Provide customer support via chat, email, or phone
  • Review content and ensure platform safety (Trust & Safety)
  • Investigate and resolve user issues
  • Follow internal policies and confidentiality rules
  • Escalate complex cases when needed
  • Ensure a positive user experience
Requirements:
  • Fluent in Polish + Good English (B1–B2 minimum)
  • Customer service or moderation experience is a plus
  • Strong communication & problem-solving skills
  • Ability to work in rotating shifts (depending on project)
  • Willingness to relocate to Bulgaria (relocation package provided)
Relocation Package:
  • Monthly rental allowance
  • Flight reimbursement
  • Real estate admin assistance
  • Full support with relocation paperwork
  • International company with growth opportunities

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