HR Advisor with Spanish/French

Job ID: | Location: Lodz, Poland, hybrid work

"Greater Chemistry – between People and Planet" – it is our Purpose which leads company's Strategy:
     
•  We are shaping the future with our customers. 
     
•  We are accelerating innovation.
     
•  We are leading the transition towards sustainability.
     
•  We are building a culture of possibilities.
By joining us, you create an actual impact on sustainability, innovation, relations with the customers and development of your own career.

Currently to our HR Services EMEA team we are looking for a person specialized in HR processes and speaking Spanish or French. On this position you will be responsible for processing HR related tickets and work closely with Clariant Employees.

What will you be doing?

• Handle employee inquiries and requests and execute them in priority order.
• Process daily HR transactions while maintaining accurate records and ensuring compliance with established procedures.
• Probe cases to determine root cause of the issue or question to provide accurate answers.
• Actively contribute to delivering, maintaining and improving HR services, procedures and processes.
• Understand and utilize HR systems including Employee Portal/ Self Service, Knowledge base and Case Management.
• Ensure consistent application of HR policies and state, federal, and/or country laws and practices.

 
What are we looking for?

• Minimum 2 years of experience in the field of personnel administration, call centers or HR administration in Shared Service Center environment.
• Master or Bachelor in Business Administration, HR, Finance, Economics, or related areas.
• Knowledge of HR functions, processes, and operations.
• Ability to work effectively in a fast-paced, self-directed team-based environment subject to changing priorities and short deadlines.
• Strong customer service skills including ability to diffuse challenging situations.
• Skills to prioritize workload and provide timely follow-up and resolution.
• Strong attention to detail with problem solving skills.
• Language skills:
• Internal corporate language: English B2 level required
• Working with customers: Spanish or French min. B2 level required

 
What's in it for you?

• Possibility to work in a Top Employer 2024 certified company.
• A rewarding challenge to further develop your skills in a professional work environment.
• An opportunity to be a part of the team with great enthusiasm for the business and for delivering top class services.
• Career development within our organization.
• Language bonuses.
• Relocation packages.
• Internal and external trainings.
• Benefits such as sport card (Multisport), private health care, additional life insurance.
• Hybrid work model.
• Language courses.
• Corrective eyeglasses refund.
• Performance related yearly bonus.
• Broad range of initiatives provided by Social Team (cultural, sporty, loan found, various contest, occasional bonuses etc.).
• Discount card for the various restaurants.
• Integrational team events.
• Possibility to participate in the charity activities.
• Excellent working conditions in Monopolis complex in Lodz (wheelchair accessible workplace).

Your Contact
Zuzanna Glapińska
Talent Acquisition Specialist
Telephone: | mobile: | E-mail: #LI-ZG1

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Clariant is a Swiss-based global specialty chemicals company, which is concentrated and developed in three business units: Care Chemicals, Catalysts and Adsorbents & Additives. Our purpose as a company is reflected in our tagline "Greater chemistry - between people and planet", which considers the principles of customer, innovation and people orientation, as well as a focus on creating solutions to foster sustainability in different industries by offering high-value and high-performance chemical specialties.

At Clariant, we believe that diversity, equity and inclusion are essential to our success. We strive to cultivate a workplace where all employees feel welcomed, respected, supported, and valued. Our diverse workforce allows us to tap into a wealth of perspectives, experiences, and capabilities that drive innovation. We are committed to ensuring equal opportunities for professional growth and advancement across all levels of the organization, based on objective criteria and regardless of gender, gender identity, race, ethnicity, religion, protected veteran status ,age, disability, sexual orientation or other aspects of diversity in accordance with the relevant governing laws. By bringing together talented individuals with diverse backgrounds and viewpoints, we gain the agility to meet the evolving needs of our global customers and communities. Join our team to help advance our mission of fostering a culture of belonging where everyone can thrive.