Junior Application Specialist

1 dzień temu

Wrocław, Województwo dolnośląskie, Polska Atos Pełny etat

The future is our choice

At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people's skills and backgrounds to make the right choices with our clients, for our company and for our own futures.

Junior Application Specialist will be a part of our interdisciplinary skilled Technical Support Team. Will be engaged in application maintenance and change requests support based on ITIL. The main aim of the team is to execute supporting activities and routines related to applications and software base, software deployment, backup management and monitoring. Multi-level Incident and problem management for both software base and infrastructure services.

Scope of works

  • Incident management related to software and/or hardware infrastructure
  • Resolving of application related incidents - 2nd and 3rd level
  • Planning and undertaking scheduled maintenance upgrades
  • Software base initial installation and upgrades in application servers, database servers, operating systems, webservers, directory servers, commercial packages, etc.)
  • Application monitoring
  • Optional application bugfix development and/or testing and/or CR implementation

We are looking for:

  • Strong analytical skills to troubleshoot technical and logical issues
  • Solid general IT knowledge, particularly in software-related areas
  • Proficiency in using standard software tools and applications
  • Ability to quickly adapt to new technologies and tools
  • Customer-focused mindset with a commitment to delivering quality service
  • High sense of responsibility and ownership of assigned tasks
  • Capability to read, understand, and create technical documentation
  • Willingness to work On-Call and in rotating morning/afternoon shifts
  • Experience in incident management for software and/or hardware infrastructure
  • Ability to resolve application-related incidents at 2nd and 3rd level

Skillset:

  • Log analysis and troubleshooting
  • Software management and configuration
  • Understanding of integrated applications and development lifecycles
  • Basic SQL scripting (nice to have)
  • Familiarity with ITIL practices
  • ITIL certification or willingness to obtain it
  • Good command of English (spoken and written)
  • German language skills are a strong plus

What's in it for you?

  • Wellbeing programs & work-life balance - integration and passion-sharing events
  • Private medical and dental care
  • Benefits platform – shopping, cinema, sport etc.
  • Co-funding of sports activities, e.g. Multisport & OK system cards, b-active program
  • Courses and certifications e.g. Google Cloud, AWS, ITIL
  • Conferences and Expert Communities
  • Gift packages for special occasions: Easter, Christmas, Children's Day
  • Appreciation for seniority: additional days off, Atos Jubilee gifts
  • Hybrid working mode (max. 2 times per month based on a location)
  • Charity and eco initiatives

What happens next?

  • Quick conversation with HR
  • Interview with a Manager/IT expert/project representative

Please, attach your CV in English.

Atos
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Let's grow together.

Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.

Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.

Choose your future. Choose Atos.

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