Business Services

Welcome to Haleon. We're a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we've grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it's time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

Hello. We're Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we're improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – through a unique combination of deep human understanding and trusted science. What's more, we're achieving it in a company that we're in control of. In an environment that we're co-creating. And a culture that's uniquely ours. Care to join us. It isn't a question.

This is an exciting time to join us and help shape the future. It's an opportunity to be part of something special.

The HBS Capability Centre Head – Poland leads the performance and delivery of services at our strategic centre in Poland. As a key member of the global HBS Leadership Team, this role is the main contact for stakeholders across Haleon.

• Lead all colleagues in the centre, focusing on talent, culture, delivery, compliance, facilities, and continuous improvement.

• Act as an HBS ambassador, building trusted partnerships with business and functional stakeholders.

• Drive the centre's growth, ensuring it becomes a talent hub and operates as a fully integrated, multi-functional, digital organization.

• Lead end-to-end delivery, supporting Haleon's 2030 ambitions and the 'Win as One' culture.

• Discharge duties as a Board Member of our Polish legal entity.

This role will provide YOU the opportunity to lead key activities to progress YOUR career, these responsibilities include some of the following…

Strategy: Leadership and Planning

• Guide the implementation of HBS strategy at the Poland centre (600+ staff).

• Oversee performance, governance, and transparent reporting.

• Position HBS Poland as a talent destination and build future capabilities.

• Collaborate with executive leadership to prioritize high-impact projects.

People: Culture and Talent

• Embed the 'Win as One' culture, fostering a high-performance, inclusive environment.

• Drive talent attraction, retention, and engagement.

• Partner with HR and global leaders on talent management, learning, and succession planning.

• Support recruitment and development of senior talent.

Process: Service Delivery

• Serve as the single point of contact for services delivered from the centre.

• Oversee daily service delivery, ensuring alignment with HBS plans and compliance with governance.

• Support change management and communication.

• Lead on facilities and infrastructure needs.

• Promote a culture of continuous excellence.

Partnership: Stakeholder Engagement

• Build strong relationships with functions, business units, and regions.

• Act as the Voice of HBS to leadership and stakeholders.

• Ensure clear communication and transparency during growth and project execution.

• Apply HBS governance and share key metrics at leadership meetings.

Risk: Management and Compliance

• Identify and mitigate risks related to the centre's deliverables.

• Implement data-driven risk management strategies.

• Maintain and test the Business Continuity Plan.

• Uphold high standards of governance and reporting.

Team: Leadership and Development

• Build and lead a high-performing leadership team with a clear charter.

• Invest in team development and career growth.

• Foster innovation, collaboration, and continuous improvement.

• Contribute as a member of the HBS Leadership Team.

Budget and Resource Management

• Shape and manage the centre's budget.

• Monitor financial performance for annual and long-range planning.

• Coordinate with finance and procurement to ensure compliance and optimize resources.

We're interested in people that can demonstrate and role model the following behaviours ...

• Consumer First, Always: User-centric, outcome-focused.

• Collaborate for Impact: Meet stakeholder needs effectively.

• Unlock Value, at Pace: Lead continuous improvement and manage change.

• Grow Myself and Others: Invest in learning and build high-performing teams.

This role reports to the Global Head of Haleon Business Services (HBS). Regular international travel will be required. We're proud to operate hybrid working arrangement across all our sites globally, as the Centre Head it is expected that this leader is predominantly office-based to role model collaboration.

Why you?

Basic Qualifications:

We are looking for professionals with these required skills to achieve our goals:

• Bachelor's degree required. MBA or relevant Master's degree preferred.

• Formal leadership/management training.

• 15-20+ years in senior leadership, service delivery, and stakeholder management type roles.

• Proven experience setting up and maturing multi-functional, digital capability centres in Poland or similar markets.

• Leadership experience from functional roles outside of a capability centre environment.

• Global experience with diverse teams and stakeholders.

• CPG/FMCG experience is preferred.

• Poland in-country experience is essential.

• Strong operational planning and organizational skills.

• Ability to work in a matrixed environment.

• On-ground leadership and influence - must be able to lead and drive performance through influencing.

• Talent attraction, motivation, and development.

• Transition management and delivery.

• Proven track record of Continuous Improvement and Lean practices.

• Excellent communication and negotiation skills.

• Analytical and problem-solving abilities.

• Budget management and resource optimization.

Please save a copy of the Job Description, as this will not be available post closure of the advert.

When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application.

Why Join Us?  

The future of everyday health is changing. And we're the people changing it. In front of us is an incredible opportunity to go beyond what any of us have done before. And make everyday health more achievable, more inclusive and more sustainable. For more and more people. So, join us, as we build one of the world's leading consumer healthcare companies. Join us to innovate our category-leading brands. To better understand people's everyday health needs. To tackle the biggest barriers that stand in their way. To change individual and societal behaviour. Join us to work with colleagues who share your restless energy. To explore your interests. To stretch yourself to do the best work of your career. And join us, as together we build a working experience that encourages us all to lead happier, healthier, more productive lives. The way we see it, every day is an opportunity for better. And we're going all in to realize it.

 Job Posting End Date

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It's important to us that Haleon is a place where all our employees feel they truly belong.

During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. 

The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We'll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence. 

The Haleon recruitment team will contact you using a Haleon email account ). If you are not sure whether the email you received is from Haleon, please get in touch.