Coupa Administration and Support Specialist

5 dni temu

Gdańsk, Pomerania, Polska Hapag-Lloyd Pełny etat 40 000 zł - 60 000 zł rocznie
Description

Join our Global Procurement team and support Hapag-Lloyd's global procurement organization with the implementation, roll out and application of our eProcurement tools.

In this position you will be located in Gdańsk and will work closely with the Global Procurement Team in Hamburg and support various procurement functions at Headquarter and in the Regions.

After the onboarding process and dedicated tool certifications, you will continue with training on the job to act as the primary point of contact for all user requests and provide guidance and support to users on eProcurement tools.

Responsibilities
  • Act as the primary point of contact for all user requests related to Coupa.
  • Provide end-user support and training on Coupa (responding to queries, guidance, and escalating cases to Coupa support when necessary).
  • Monitor and maintain system configurations (user setup and access, supplier and contract management, approval workflows, catalogs, overall configurations).
  • Manage regular data maintenance in systems (contract, supplier, user and master data).
  • Maintain up-to-date knowledge of Coupa releases by testing upgrades and new functionalities and proactively recommend process improvements.
  • Create training materials and conduct user trainings on system functionalities.
  • Develop reports and dashboards to monitor tool usage, compliance, data quality, and user requests linked to Coupa.
  • Collaborate with IT to ensure proper integration of Coupa with other company systems (ERP or other applications).
Qualifications
  • Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field.
  • Minimum of 3 years' experience in procurement with a focus on purchase-to-pay (P2P) and source-to-contract (S2C) activities.
  • Hands-on experience with Coupa or other e-Procurement platform (system administration, data maintenance, reporting, user support).
  • Previous experience using ticket systems to manage user requests and ensure timely resolution.
  • Strong focus on customer service and user satisfaction, with excellent problem-solving and communication skills.
  • Strong analytical mindset, attention to detail, and ability to work independently.
  • Proactive, result-oriented, and comfortable in a fast-paced, international environment.
  • Fluent in English (written and spoken).

  • Payroll Specialist

    3 dni temu

    Gdańsk, Pomerania, Polska ManpowerGroup Talent Solutions Pełny etat 30 000 zł - 60 000 zł rocznie

    Payroll SpecialistLocation: Gdańsk, PolandType: Full-Time | Hybrid | Professional RoleEnsure accuracy, compliance, and high-quality HR operations in our growing People & Culture team in GdańskOur client is expanding its HR operations in Gdańsk and is looking for a skilled and proactive Payroll Specialist to support comprehensive HR administration,...

  • Junior Member Support Specialist

    3 dni temu

    Gdańsk, Pomerania, Polska Arla Foods Pełny etat 30 000 zł - 60 000 zł rocznie

    Join us as a Junior Member Support Specialist and become part of our unique international team, supporting farmers in an organization dedicated to sustainability.About the jobTo strengthen support for our farmer owners (members), a dedicated team was established in Gdansk three years ago. Based in this team, you'll provide timely, effective front-line and...

  • HR Junior Specialist

    7 dni temu

    Gdańsk, Pomerania, Polska FUJIFILM Europe GmbH Pełny etat 18 000 zł - 25 000 zł rocznie

    Responsibilities1. Processing employee data precisely and in timely manner (from Onboarding, workforce administration, full employee lifecycle and exit administration)2. Ensuring accurate data updates in the HR systems3. Resolving simple employee queries and requests4. Assuring that sensitive documents are treated with professionalism and confidentiality5....

  • Desktop and Engineering Support Engineer

    7 dni temu

    Gdańsk, Pomerania, Polska Graphcore Pełny etat 45 000 € - 55 000 € rocznie

    About GraphcoreGraphcore is one of the world's leading innovators in Artificial Intelligence compute.  It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry.  As part of the SoftBank Group, Graphcore is a member...

  • Desktop and Engineering Support Engineer

    3 dni temu

    Gdańsk, Pomerania, Polska Graphcore Pełny etat 25 000 € - 70 000 € rocznie

    About GraphcoreGraphcore is one of the world's leading innovators in Artificial Intelligence compute.  It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry.  As part of the SoftBank Group, Graphcore is a member...

  • Desktop and Engineering Support Engineer

    7 dni temu

    Gdańsk, Pomerania, Polska Graphcore Pełny etat 28 000 zł - 45 000 zł rocznie

    About GraphcoreGraphcore is one of the world's leading innovators in Artificial Intelligence compute.It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry.As part of the SoftBank Group, Graphcore is a member of an elite...

  • Office Administrator, Corporate Administration

    24 godzin temu

    Gdańsk, Pomerania, Polska HedgeServ Pełny etat

    At HedgeServ, we're redefining what's possible in fund administration. With more than $700 billion in assets under administration, we partner with the world's most forward-thinking investment managers – across private equity, private credit, endowments, hedge funds and more – to deliver seamless, tech-enabled solutions that drive performance.Our...

  • Office Administrator, Corporate Administration

    7 dni temu

    Gdańsk, Pomerania, Polska HedgeServ Pełny etat 25 000 zł - 35 000 zł rocznie

    At HedgeServ, we're redefining what's possible in fund administration. With more than $700 billion in assets under administration, we partner with the world's most forward-thinking investment managers – across private equity, private credit, endowments, hedge funds and more – to deliver seamless, tech-enabled solutions that drive performance.Our...

  • Customer Support with German

    7 dni temu

    Gdańsk, Pomerania, Polska Salve Pełny etat 24 000 zł - 48 000 zł rocznie

    Location:Gdańsk, Poland – On-siteEmployment:Full-time or part-time after training, flexible shifts (Monday–Sunday)Contract:Labour contract (Umowa o Pracę, UoP)Join us as aCustomer Support Specialist (German-speaking)and be the first point of contact for our customers. You will provide timely and professional assistance across multiple channels,...

  • Customer Support with German

    7 dni temu

    Gdańsk, Pomerania, Polska Salve Consulting Pełny etat 24 000 zł - 48 000 zł rocznie

    Location: Gdańsk, Poland – On-siteEmployment: Full-time or part-time after training, flexible shifts (Monday–Sunday)Contract: Labour contract (Umowa o Pracę, UoP)Join us as a Customer Support Specialist (German-speaking) and be the first point of contact for our customers. You will provide timely and professional assistance across multiple channels,...