Operations Analyst

Job Description
As an Operations Analyst within the FundSettle Transfers Team, you will serve as a key intermediary between Euroclear's FundSettle platform and external Transfer Agents (TAs). Your primary responsibility is to ensure the timely and accurate settlement of fund transfers, uphold high service standards, and mitigate operational risk.

Key Responsibilities

• Receive, validate, and release transfer instructions via FundSettle.
• Monitor pending and rejected transfers, ensuring prompt resolution and settlement.
• Liaise with Transfer Agents, Fund Management Companies, and internal stakeholders (e.g. Client Services, Product Analysts) to resolve queries and expedite settlements.
• Ensure accurate and timely dispatch of transfer documentation to Transfer Agents.
• Follow up on contract notes and ensure adherence to internal Standard Operating Procedures (SOPs) and regulatory requirements.
• Investigate and resolve complex cases, including rejected or technically failed transfers.
• Escalate critical issues and contribute to the daily Critical Transfers report.
• Identify inefficiencies and propose process improvements to enhance settlement timeliness and service quality.
• Participate in monthly reviews of client queries and agent performance.

Profile & Requirements

• Solid understanding of banking products, services, and procedures relevant to the role.
• Prior experience in finance or a back-office banking environment is preferred.
• Demonstrated polyvalence across team tasks and processes, with the ability to control and escalate appropriately.
• Capable of handling operations with elevated risk.
• Active contributor to team improvement initiatives and problem-solving sessions.
• Ability to identify gaps in working methods and participate in the review of operational procedures.
• May be involved in transversal projects or initiatives.

About Us
Why join us
Embark on your new adventure at Euroclear, and work at the heart of the global capital markets. We connect over 2,000 financial institutions across the globe. As an open and resilient infrastructure, we contribute to the stability of the financial markets. We help clients cut through complexity, lower costs, and mitigate risks of financial transactions. At Euroclear, we have the clear ambition to use our key role to facilitate and accelerate a sustainable global financial system.

What We Offer

• Work closely with inspiring, supportive and engaged colleagues from more than 80 different countries.
• Practice your talents in a highly professional international environment.
• Join a learning and development environment with an emphasis on knowledge sharing and training.
• Competitive salary and comprehensive benefits.

New ways of working
Find your own optimal balance within our hybrid working model, where you can connect at the office and also benefit from remote working.

Great Place to Work for All
We are committed to creating an inclusive culture that celebrates diversity and strives to be a Great Place to Work for All. All qualified applicants will be considered for employment, regardless of any aspect that makes them unique (including race, religion, national origin, gender, sexual orientation, age, marital status, pregnancy, disability, ...). If you need any specific accommodation due to disability or any other reason, you can let the recruiter know during your application process.

About The Team
Euroclear Bank
Euroclear Bank is the premier provider of settlement and related securities services for cross-border transactions involving domestic and international bonds, equities, derivatives and investment funds. We offer clients a single access point to post-trade services covering domestic securities from over 40 markets.

Euroclear Bank is also a single-purpose settlement bank, authorised to provide helpful banking services to facilitate on-time settlement.

Euroclear Bank is strictly risk averse. With AA+ and AA ratings by Fitch Ratings and Standard & Poor's, respectively, Euroclear Bank ranks among the highest rated companies within the financial industry - for over a decade.

Meeting Your International Needs

• Transaction settlement – we provide settlement services for transactions in bonds, equities and funds. These include over-the-counter as well as certain stock exchange transactions, free of payment or against payment in over 50 settlement currencies.
• Asset servicing – our asset servicing covers all steps in the life cycle of a security, from the distribution of a new issue to timely and accurate custody-related services.
• Collateral management – our global Collateral Highway helps you source and mobilise collateral domestically and across borders. Third-party securities lending services can supplement your portfolio returns.
• Dedicated fund service – our FundSettle International service supports both the buy and sell sides of fund distribution, providing automated order routing, settlement and asset servicing.