German speaking Team Leader
6 dni temu
Start: asapTasks:The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.Essential Functions/Core ResponsibilitiesResponsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements.Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly.Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment.Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) and financial expectations.Communicate expectations to employees and provide timely updates.Provide subject matter expertise in handling escalated customer calls as needed.Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities.Stay current on internal work processes, policies and procedures. Attend required manager development training.
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German speaking Team Leader
2 dni temu
Katowice, Silesia, Polska Personalbüro U. Herrmann Pełny etat 54 000 zł - 63 000 zł rocznieAufgaben Start: asap Tasks:The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.Essential Functions/Core Responsibilities Responsible for the day-to-day supervision of a group of...
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Team Leader-German-Speaking
4 dni temu
Katowice, Silesia, Polska Cross Border Talents Pełny etat 30 000 zł - 60 000 zł rocznieCross Border Talents is looking for fluent German speakers with previous supervisor experience in a contact center environment to join our client located in Katowice, a leading multinational BPO company with origins in the USA.Work Model: On-Site Work Schedule: Monday to Sunday, 5 days per week, rotating shifts (up to 9/10 PM max), 8 hours per day, 40 hours...
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German speaking Team Leader
6 dni temu
Katowice, Silesia, Polska Personalbüro U. Herrmann Pełny etat 24 000 zł - 48 000 zł rocznieStart: asap Tasks:The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.Essential Functions/Core Responsibilities Responsible for the day-to-day supervision of a group of call center...
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German speaking Team Leader
3 tygodni temu
Katowice, Polska Personalbüro U. Herrmann Pełny etatDescription: Start: asap Tasks: The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. Essential Functions/Core Responsibilities Responsible for the day-to-day supervision of a...
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German speaking Team Leader
2 tygodni temu
Katowice, Polska Personalbüro U. Herrmann Pełny etatDescription: Start: asap Tasks: The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. Essential Functions/Core Responsibilities - Responsible for the day-to-day supervision of a...
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German speaking Team Leader
5 dni temu
Katowice, Polska Personalbüro U. Herrmann Pełny etatDescription: Start: asap Tasks: The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. Essential Functions/Core Responsibilities - Responsible for the day-to-day supervision of a...
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German Speaking Technical Support Specialist
31 minut temu
Katowice, Silesia, Polska Kats Recruitment Pełny etatGerman-Speaking Technical Support Specialist | Poland (Katowice) German Speaker | Technical Support SpecialistKats Recruitment Where Technical Talent Meets Global Roles.Join a top global customer-experience & technology-services provider operating from Katowice, Poland. In this role youll support German-speaking customers with technical issues, repairs and...
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German-speaking Technical Support Specialist
6 dni temu
Katowice, Silesia, Polska Hr4All Pełny etat 90 000 zł - 120 000 zł rocznieGerman-speaking Technical Support SpecialistA global customer experience and technology services provider to recruit a German-speaking Technical Support Specialist for their support center in Katowice.If you enjoy helping people, communicating clearly, and solving problems step-by-step, this role allows you to support customers while developing your...
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German-Speaking IT Support Specialist
5 dni temu
Katowice, Polska Workster Pełny etatDescription: Location: Katowice, Poland (on-site) Contract: Permanent (Umowa o pracę) Workster is partnering with a global customer experience and technology services provider to recruit a German-speaking Technical Support Specialist for their support center in Katowice. If you enjoy helping people, communicating clearly, and solving problems step-by-step,...
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Team Leader with German Dodaj do ulubionych
2 tygodni temu
Katowice, Polska ManpowerGroup Sp. z o.o. Pełny etatManpower (Agencja zatrudnienia nr 412) to globalna firma o ponad 70-letnim doświadczeniu, działająca w 82 krajach. Na polskim rynku jesteśmy od 2001 roku i obecnie posiadamy prawie 35 oddziałów w całym kraju. Naszym celem jest otwieranie przed kandydatami nowych możliwości, pomoc w znalezieniu pracy odpowiadającej ich kwalifikacjom i...