Customer service specialist with Italian

15 godzin temu


Wrocław, Polska Grafton Recruitment Sp. z o.o. Pełny etat

Would you like to become part of an excellent company, TOP airlines? We are looking for candidates who possess excellent languages skills (English&Italian) and can live in fabolous city Wroclaw ⭐

Your duties:

  • Providing the highest level of customer service to customers (only phone contact);
  • Making new bookings and modifying existing reservations;
  • Providing information on fees, prices, and transportation rules;
  • Issuing/reissuing tickets;
  • Processing refunds;
  • Providing support for the e-commerce department and loyalty program.

Requirements:

  • English min. C1;
  • Italian min. C1;
  • First experience in customer service will be an asset;
  • High level of motivation to work;
  • Open, highly communicative individuals with well-developed interpersonal skills;
  • Work permit.

Benefits:

  • Stable contract of employment;
  • Private medical care (Luxmed);
  • Multisport card;
  • MyBenefit cafeteria;
  • Social fund (holiday bonuses, vacation leave, cultural events, etc.);
  • Travel benefits package (discounts on tickets after 3 months).

Aplikując na ogłoszenie publikowane w ramach współpracy Grafton Recruitment Sp. z o.o. oraz Grafton Recruitment Services sp. z o. o. (uprzednio: Kelly Services Poland sp. z o. o.) - należące do GI GROUP HOLDING - zgadzasz się na przetwarzanie Twoich danych osobowych zawartych w zgłoszeniu rekrutacyjnym, w celu prowadzenia rekrutacji na stanowisko wskazane w ogłoszeniu.

Informujemy, że wewnętrzna procedura dokonywania zgłoszeń naruszeń prawa i podejmowania działań następczych (Procedura dot. zgłoszeń sygnalistów) jest dostępna na stronie internetowej pod następującym adresem https://pl.grafton.com/pl/o-nas/sygnalisci Zgłoszeń w trybie przewidzianym w Procedurze dot. zgłoszeń sygnalistów można dokonać pod następującym adresem: https://gigroupholding.vco.ey.com/

Pełną informację odnośnie przetwarzania Twoich danych osobowych znajdziesz pod adresem: https://pl.grafton.com/pl/polityka-przetwarzania-i-ochrony-danych

Grafton Recruitment Sp. z o.o. jest Agencją Zatrudnienia nr 20329



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