Customer Care Support with Italian

2 dni temu


Wrocław, Polska Grafton Recruitment Sp. z o.o. Pełny etat

For our client - one of the leaders in an airline industry, we are looking for candidates to join the internatioanl team as a Customer Care Support with Italian

Main responsibilities:

  • Providing friendly customer service through the phone,
  • Answering passengers' queries (e.g., rebooking, ticketing),
  • Managing reservations and refunds in the system,
  • Supporting other departments in their activities.

Requirements:

  • Fluency in English,
  • Knowledge of Italian on minimum B2/C1 level,
  • Strong communication and problem-solving skills,
  • Customer-oriented approach and first working experience in similar field.

Benefits:

  • Stable employment in a dynamic and international environment (based on contract of employment),
  • Private medical care and life insurance, Multisport card,
  • Traveller package, including discounts for flight tickets,
  • Implementation training and additional 2 weeks of mentoring,
  • Relocation assistance from abroad.

Aplikując na ogłoszenie publikowane w ramach współpracy Grafton Recruitment Sp. z o.o. oraz Grafton Recruitment Services sp. z o. o. (uprzednio: Kelly Services Poland sp. z o. o.) - należące do GI GROUP HOLDING - zgadzasz się na przetwarzanie Twoich danych osobowych zawartych w zgłoszeniu rekrutacyjnym, w celu prowadzenia rekrutacji na stanowisko wskazane w ogłoszeniu.

Informujemy, że wewnętrzna procedura dokonywania zgłoszeń naruszeń prawa i podejmowania działań następczych (Procedura dot. zgłoszeń sygnalistów) jest dostępna na stronie internetowej pod następującym adresem https://pl.grafton.com/pl/o-nas/sygnalisci Zgłoszeń w trybie przewidzianym w Procedurze dot. zgłoszeń sygnalistów można dokonać pod następującym adresem: https://gigroupholding.vco.ey.com/

Pełną informację odnośnie przetwarzania Twoich danych osobowych znajdziesz pod adresem: https://pl.grafton.com/pl/polityka-przetwarzania-i-ochrony-danych

Grafton Recruitment Sp. z o.o. jest Agencją Zatrudnienia nr 20329



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