Application Support Specialist with German
4 dni temu
We are seeking a skilled and enthusiastic Application Specialist to join our dynamic IT team at Eviden. The ideal candidate will have substantial experience in second-line support, possess a very good knowledge of the German language, and be willing to participate in on-call duties.
About this role- This is an exciting opportunity for an experienced IT professional to take their career to the next level as part of our collaborative and innovative team.
Key Responsibilities:
- Provide timely resolution for application-related issues, collaborating closely with other IT teams as needed.
- Participate in on-call duties to ensure seamless after-hours support, contributing to our 24/7 service commitment.
- Document and escalate issues effectively, maintaining thorough records in our ticketing system to ensure smooth issue resolution.
- Assist in the deployment, configuration, and maintenance of applications, driving process improvement and knowledge sharing within the team.
- Early and late work hours, including Polish public holidays, are expected as part of our regular working schedule.
- On-call duty and planned weekend work may be required from time to time.
- A strong proficiency in German (both written and spoken) is essential for this role.
- General experience in IT, preferably in a second-line support role, is necessary for success in this position.
- Strong problem-solving skills and ability to work under pressure are crucial for delivering high-quality results.
- Excellent communication and interpersonal skills are required to build strong relationships within the team and with clients.
- Eagerness to participate in on-call duties and provide support outside regular working hours is highly valued.
- We offer a competitive salary range of $80,000 - $120,000 per year, depending on experience.
- Wellbeing programs & work-life balance - integration and passion-sharing events
- Private medical and dental care
- Benefits platform – shopping, cinema, sport etc.
- Co-funding of sport activities, e.g. Multisport & OK system cards, b-active program
- Courses and certifications e.g. Google Cloud, AWS, ITIL
- Conferences and Expert Communities
- Gift packages for special occasions: Easter, Christmas, Children's Day
- Appreciation for seniority: additional days off, Atos Jubilee gifts
- Remote working or commuting allowance
- Charity and eco initiatives
We take care of your personal data privacy. More information about processing your data within recruitment you can find on our website: https://atos.net/pl/polska/gdprrd
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