![HAYS](https://media.trabajo.org/img/noimg.jpg)
Customer Service Specialist with German
4 tygodni temu
Poznan
NR REF.: 1185024
We’re looking for a Customer Service Specialist with German who will join our client – a global company located in Poznań.
Responsibilities:
- To bring value to our customers and to the company by producing and supplying a quality product and service in a timely and cost-effective manner.
- Accept customer orders and perform timely and accurate order entry into SAP system following the current processes, and check if pricing and conditions are in line with existing contracts.
- Responsible for the Customer Data in SAP as well as Pricing Data in SAP.
- As directed by Sales, contact existing customers to pursue business opportunities by promoting product offerings and soliciting orders.
- Confirm oral and written quotations, reviewing all information and promoting a complete package of company products.
- Distribution of updated product information & material safety data sheets on request.
- Receiving and logging customer complaints/problems and taking ownership of the situation. Liaising as necessary to ensure that the customer receives an appropriate and timely response.
- Coordinate the return of goods from customers or local warehouses.
- Manage customer consignment stocks.
- Ensure the credit limit and collection procedures are followed.
- Participate in projects or special assignments as needed.
Required Qualifications
- Customer service experience, preferably in a manufacturing environment.
- A highly professional and service-orientated telephone manner with the ability to liaise with customers and employees at all levels.
- Team player, self-motivated.
- Fluent in English & German.
Preferred Qualifications
- Knowledge of SAP
- Export experience.
What you will get in return:
- Chance to grow within a fast-growing organisation.
- Employment contract.
- Benefit package.
If you39re interested in this role, click 39apply now39 to forward an up-to-date copy of your CV, or call us now.
Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.
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