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Customer Service Specialist
1 tydzień temu
Job Responsibilities
- Providing excellent service to internal and external customers to ensure maximum satisfaction levels
- Handling customer inquiries via e-commerce platforms and emails
- Creating orders in SAP and coordinating deliveries with the sales team
- Regular communication with sales and fulfillment teams to enhance delivery and stock performance
- Maintaining data integrity in SAP
- Enhancing sales processes including order management, delivery, and invoicing
Background & Skills
At Danfoss, we value diversity and inclusivity as catalysts for creativity and innovation in decision-making. Even if you don't meet all the requirements listed in the job posting, we encourage you to apply. Your unique perspective can bring valuable insights to the role and our organization.
The ideal candidate has experience in Customer Service, Call Center, or Contact Center roles within sales, distribution, or logistics. We seek a team player with a customer-centric approach, strong influencing skills, excellent communication abilities, timely task completion, proficiency in MS Office, and English proficiency.
If you have experience in SAP within a Sales and Distribution context or with Sales Force, it is an advantage.
Employee Benefits
We offer the following benefits:
- Bonus system
- Remote work opportunities
- Pension plan
- Personal insurance
- Communication package
- Access to Employee Resource Groups
- Employee Referral Program
Note: Benefits may vary based on location and contract terms and are subject to change without prior notice.
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