HR Operations Manager

1 tydzień temu

Warszawa, Mazovia, Polska Mettler Toledo AG Pełny etat

Job Description:

To our office based in Warsaw we are looking for an experienced HR Operations Manager to drive the implementation of a modern HR Service Delivery model including centralized and locally delivered services. The HR Operations Manager Europe has a great opportunity to establish, manage, and optimize programs, processes, and best practices to support HR teams in delivering a world-class employee experience in a growing and changing environment. The person in this role will also own the HR technology roadmap for Europe and help the countries advance in their digitalization journey.

Your responsibilities:
  1. HR Shared Service Center Management:
    • Establish and manage the HR Shared Service Center operation; manage the SLA, drive operational excellence and appropriately staff and coach the service delivery team.
    • Establish and enable operations for the initial service portfolio.
    • In collaboration with local HR teams, continuously explore the standardization; re-design and industrialize related processes.
    • Drive continuous operational improvements by exploring process re-design, digitalization & automation as well as applying training and coaching of HR SSC team members.
    • Engage with other SSC managers within MT to drive best practices.
    • Support the change management efforts of the HR Transformation.
  2. Regional HR Operations Management:
    • Set and drive a digital strategy and HR operational excellence agenda across all European countries.
    • Lead the regional technology roadmap and drive its implementation and adoption.
    • Build and maintain a European HR operations community; share relevant information, drive knowledge and understanding and develop regional best practices.
    • Support countries in local operational projects and topics (payroll, administration, technology, etc.); provide guidance and expertise as required.
    • Closely collaborate with HR IT on system and process fixes and enhancements where necessary.
  3. HR Data and Compliance Management:
    • Align with the group on compliance requirements and best practices and provide respective guidance to the European HR community; create an adequate operational governance to ensure compliance.
    • Develop capabilities that allow the transition to a data-driven workforce management.

Our aim is to build up a future-oriented HR Operations approach for tomorrow's success.


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