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Customer Service Specialist with Dutch
2 tygodni temu
Rekrutujemy dla: Naszego klienta, prężnie rozwijającej się firmy z branży produkcyjno - usługowej.
Customer Service Specialist with Dutch
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Obowiązki
- Codzienna realizacja zamówień klientów w SAP oraz w portalu e-commerce, zarządzanie zamówieniami
- Koordynacja całego procesu realizacji zamówień w SAP
- Zarządzanie dostawami i codzienny kontakt z zakładami macierzystymi i magazynami zlokalizowanymi w Europie
- Zarządzanie reklamacjami
- Zarządzanie fakturami i notami kredytowymi/debetowymi
- Utrzymanie cen w systemie SAP
- Terminowe odpowiadanie na różne zapytania i prośby ad-hoc związane z zarządzaniem zamówieniami
- Budowanie długoterminowych relacji z klientami
Wymagania
- Bardzo dobra znajomość języka angielskiego oraz holenderskiego
- Doświadczenie w obsłudze klienta, zarządzaniu zamówieniami, logistyce, planowaniu lub podobnych obszarach
- Umiejętność pracy w zespole i rozwiązywania problemów
- Znajomość pakietu MS Office
- Bardzo dobre umiejętności komunikacyjne i nastawienie pro-klienckie
Mile widziane
- Znajomość SAP
- Umiejętność swobodnego kontaktu z klientem
- Pracę w dynamicznie rozwijającej się firmie
- Szkolenia, dzielenie się wiedzą i doświadczenie zdobyte dzięki pracy z ekspertami
- Stabilne warunki pracy w oparciu o umowę o pracę
- Hybrydowy system pracy
- Prywatna opieka medyczna
- Ubezpieczenie na życie
- Dofinansowanie zajęć sportowych
- Nowoczesne biuro zlokalizowane w centrum Łodzi
Aplikuj
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