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Customer Service Specialist with Dutch
2 tygodni temu
Customer Service Specialist with Dutch
Miejsce pracy: Łódź (łódzkie) | Numer ref.
Specjalista ds. zamówień z językiem holenderskim
Zadania:
- Codzienna realizacja zamówień klientów w SAP
- Koordynacja całego procesu realizacji zamówienia w SAP: dane podstawowe, ceny, dostępność, zmiany, dostawy, incydenty
- Zarządzanie dostawami i codzienny kontakt z zakładami macierzystymi i magazynami zlokalizowanymi w Europie
- Zarządzanie wierzytelnościami
- Zarządzanie fakturami i notami kredytowymi/debetowymi
- Utrzymywanie cen w SAP
- Terminowe odpowiadanie na różne zapytania i doraźne prośby związane z zarządzaniem zamówieniami, pomaganie klientom w rozwiązywaniu problemów i incydentów
- Budowanie długoterminowych relacji z klientami i wewnętrznymi interesariuszami
Wymagania:
- Bardzo dobra znajomość języka niderlandzkiego, angielskiego i polskiego - min. B2
- Doświadczenie w obsłudze klienta, zarządzaniu zamówieniami lub podobne
- Zdolność do pracy w dynamicznym środowisku
- Bardzo silne umiejętności komunikacyjne
- Znajomość pakietu MS Office
- Znajomość SAP będzie dodatkowym atutem
Oferta:
- Umowa o pracę z naszym Klientem
- Hybrydowy model pracy
- Możliwość rozwoju zawodowego w międzynarodowej organizacji
- Benefity: pakiet prywatnej opieki medycznej, karta sportowa, ubezpieczenie na życie, szkolenia wewnętrzne
- Nowoczesne biuro zlokalizowane w centrum Łodzi
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