Process Improvement Manager

2 tygodni temu

Warszawa, Mazovia, Polska Us Bank Pełny etat

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that's what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we're building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

Job Description

About the Role:

As a Process Improvement Manager in our European Operations team, you will play a pivotal role in enhancing operational efficiencies. Your expertise will be essential in simplifying and standardizing various processes within the team, ensuring streamlined, efficient and effective operations and improved service delivery to our clients thus supporting both the Operations Transformation and Growth Agenda.

Key Responsibilities:

  • Analyse existing operational processes, measure outcomes, and identify opportunities for simplification, standardization, and efficiency, while identifying and eliminating redundancies.
  • Utilize problem-solving tools for root cause analysis illustrating bottlenecks, redundancies, vulnerabilities, and opportunities for enhanced efficiency or effectiveness laying out productivity gains and impacts.
  • Based on analysis undertaken develop and implement strategies to streamline operations, reduce complexities, and eliminate redundancies.
  • Presents findings and recommendations to business process owners and project teams.
  • Collaborate with various departments to understand business impacts and contribute to solution development.
  • Coordinate cross-functional activities, ensuring alignment with business objectives and integration of new processes.
  • Participates in pre-implementation of process projects to determine the level of involvement and risk to assigned organization.
  • Monitor and report on the effectiveness of implemented strategies to leadership team making adjustments as necessary.
  • Research and benchmark best business practices and advancements both within and outside the organization and to implement continuous process enhancement.
  • Facilitate the adoption of new technologies into existing business processes, ensuring sustainable and quantifiable improvements leading to improve quality, customer satisfaction and cost performance.
  • Frequently interface with business lines, including management, and/or internal resources.
  • Facilitate training sessions for team members on process mapping, tooling, techniques, new processes and standards.

Qualifications and Preferred skills:

  • Bachelor's degree or equivalent
  • Minimum 6 years of overall work experience of which 3 years in process improvement and optimization, preferably in merchant acquiring or financial services operations.
  • Conceptual knowledge of fundamental theories, principles and practices, and basic understanding of business operations.
  • Strong analytical skills, ability to interpret complex data and proficiency in data analysis tools.
  • Effective communication, verbal and written presentation and interpersonal skills.
  • Proficient in process mapping, process modelling, process controls and workflow analysis.
  • Familiarity with Lean, Six Sigma, or other process improvement methodologies.
  • Project management certification or experience.
  • Effective influence, change management, and coaching skills.

We offer:

  • Full-time position, employment agreement
  • Excellent package including complex medical care, group insurance, Multisport card, language classes.
  • Highly professional, multicultural environment and high standards of work.
  • Professional training, opportunity to develop a career path in organizational structures, support in career planning.
  • Work in a dynamic team with a supportive inclusive culture and strong values.
  • Interaction with Clients and Colleagues across organization.
  • Good atmosphere at work and comfortable working environment.
  • Flexible hybrid/remote working model following successful onboarding period

Hybrid/flexible schedule:

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to ourdisability accommodations for applicants.

Benefits:

We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.


#J-18808-Ljbffr

  • Process Improvement Consultant

    2 tygodni temu

    Warszawa, Mazovia, Polska Sowelo Consulting Pełny etat

    Would you like to work on a project where technology plays a key role in delivering the rightsolutions?Would you like to join a company which will provide a good platform to help you grow your career?So please, take a few minutes and read about your potential new job.Our client is a fast-growing, agile international consulting firm headquartered in the...

  • Performance Improvement Manager

    2 tygodni temu

    Warszawa, Mazovia, Polska Foundever Pełny etat

    Performance Improvement Manager Req ID#: Warsaw, PL, Job Description: About Us: Join us at Foundever Foundever is a leading provider of innovative solutions in the field of business process outsourcing, digital marketing, training, talent management, technology, innovation, consulting, and analytics We're seeking a dynamic and motivated individual to...

  • Performance Improvement Manager

    2 tygodni temu

    Warszawa, Mazovia, Polska Foundever Pełny etat

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Warsaw, PL, Email Share Share Share Share Share Job Description: About Us: Join us at Foundever Foundever is a leading provider of innovative solutions in the field of business process outsourcing, digital marketing, training, talent management, technology,...

  • Process Improvement Professional/ Process Engineer

    2 tygodni temu

    Warszawa, Mazovia, Polska Iron Mountain Pełny etat

    At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable...

  • Performance Improvement Manager

    2 tygodni temu

    Warszawa, Mazovia, Polska Foundever Pełny etat

    Join us at Foundever Foundever is a leading provider of innovative solutions in the field of business process outsourcing, digital marketing, training, talent management, technology, innovation, consulting, and analytics We're seeking a dynamic and motivated individual to join our team as a Performance Improvement Manager, who will also serve as the...

  • Performance Improvement Manager

    2 tygodni temu

    Warszawa, Mazovia, Polska Sitel Corp. Pełny etat

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Foundever is a leading provider of innovative solutions in the field of business process outsourcing, digital marketing, training, talent management, technology, innovation, consulting, and analytics We're seeking a...

  • Performance Improvement Manager

    2 tygodni temu

    Warszawa, Mazovia, Polska Foundever Pełny etat

    Qualifications:Bachelor's degree or equivalent work experience.Proficiency in Performance and Quality Improvement principles, methodologies, best practices, and tools.Minimum of two years' experience in contact center operational management.Proficiency in performance improvement methodologies and quality management systems.Strong analytical skills and...

  • Performance Improvement Manager

    1 miesiąc temu

    Warszawa, Mazovia, Polska Foundever Pełny etat

    Qualifications:Bachelor's degree or equivalent work experience.Proficiency in Performance and Quality Improvement principles, methodologies, best practices, and tools.Minimum of two years' experience in contact center operational management.Proficiency in performance improvement methodologies and quality management systems.Strong analytical skills and...

  • I&O DE Process Manager

    4 tygodni temu

    Warszawa, Mazovia, Polska JT International S.A. Pełny etat

    We are JTI, Japan Tobacco International, and we are present in 130 countries. We have spent years innovating, creating new and better products for the consumers to choose from. This is our business. But not only. Our business is our people. Their talent. Their potential. We believe that when they are free to be themselves, and they are given the opportunity...

  • I&O DE Process Manager

    1 miesiąc temu

    Warszawa, Mazovia, Polska JT International S.A. Pełny etat

    We are JTI, Japan Tobacco International, and we are present in 130 countries. We have spent years innovating, creating new and better products for the consumers to choose from. This is our business. But not only. Our business is our people. Their talent. Their potential. We believe that when they are free to be themselves, and they are given the opportunity...

  • Process Modeling

    2 tygodni temu

    Warszawa, Mazovia, Polska Lionbridge Pełny etat

    Process Modeling & Optimization Manager Warsaw, Masovian, Poland, 03 The Process Modeling and Optimization Manager will be responsible for developing and implementing effective strategies for process modeling and optimization. The role will collaborate closely with cross-functional teams and consultants to map out processes, identify areas for...

  • Business Process Improvement Analyst with Italian

    2 tygodni temu

    Warszawa, Mazovia, Polska Medtronic Pełny etat

    Careers that Change Lives Join our team at the Order Entry and Order Validation Lab based in Warsaw, Poland, where you'll have the opportunity to collaborate with diverse stakeholders across multiple countries, tackling a variety of challenges that make every day different. In this role, you will enjoy a high degree of independence, offering you the...

  • Process Improvement and Automation Specialist

    2 tygodni temu

    Warszawa, Mazovia, Polska Technicolor Creative Studios Pełny etat

    Company DescriptionTCS is the world's largest VFX organization and continues to be at the forefront of technological and creative innovation. Being responsible for some of the most memorable VFX films and adverts, TCS partners with brands from Apple to Disney to create content that is consumed by millions across the globe. During a period of unprecedented...

  • Process Improvement and Automation Specialist

    2 tygodni temu

    Warszawa, Mazovia, Polska Technicolor Creative Studios Pełny etat

    Company Description TCS is the world's largest VFX organisation and continues to be at the forefront of technological and creative innovation. Being responsible for some of the most memorable VFX films and adverts, TCS partners with brands from Apple to Disney to create content that is consumed by millions across the globe. During a period of...

  • Business Process Improvement Analyst with Italian

    2 tygodni temu

    Warszawa, Mazovia, Polska Medtronic GmbH Pełny etat

    Careers that Change LivesJoin our team at the Order Entry and Order Validation Lab based in Warsaw, Poland, where you'll have the opportunity to collaborate with diverse stakeholders across multiple countries, tackling a variety of challenges that make every day different. In this role, you will enjoy a high degree of independence, offering you the unique...

  • Continuous Improvement Leader

    2 tygodni temu

    Warszawa, Mazovia, Polska Schneider Electric Norge AS Pełny etat

    We are seeking a dedicated Continuous Improvement Leader to join our team in Warsaw so you will have the impact on HR Services processes improvements across the European region. As a Continuous Improvement Leader, you will be responsible for driving continuous improvement initiatives across HR operations and services in Warsaw Hub and in entire region of...

  • process analyst manager

    2 tygodni temu

    Warszawa, Mazovia, Polska JTI Pełny etat

    Position: Process Analyst Manager – IT BTS Sales & ProcurementLocation: Warsaw, PolandContract Type: Local, PermanentReport to: BTS Sales & Distribution Service DirectorProcess Analyst Manager – BTS Sales & ProcurementWhat this role is about?The position provides expertise in the application/process specialization to support daily operations and...

  • Process Expert Manager

    2 tygodni temu

    Warszawa, Mazovia, Polska JTI Pełny etat

    Search by keyword and location and click "create alert" to receive your job alerts by email: Select how often (in days) to receive an alert: Professional area: Information Technology Contract type: Permanent Professional level: Experienced Location: Warsaw, PL, 00000 Process Expert Manager What this role is about? Process Expert Manager acts...

  • HR Process Manager

    2 tygodni temu

    Warszawa, Mazovia, Polska Ampian HR Pełny etat

    Seniority: Senior Team: HR Analytics Location: Ukraine (Kyiv), Cyprus (Limassol), Poland (Warsaw) Vacancy ID: TAB-17475 1. Requirements Proven work experience as an HR Process Documentation Specialist or similar roleProven experience in documenting and maintaining HR documentationPrevious experience in Talent AcquisitionProficiency in Microsoft Office...

  • Process Analyst Manager

    2 tygodni temu

    Warszawa, Mazovia, Polska JTI Pełny etat

    Search by keyword and location and click "create alert" to receive your job alerts by email: Select how often (in days) to receive an alert: Professional area: Information Technology Contract type: Permanent Professional level: Experienced Location: Warsaw, PL, 00000 Please, apply by 24th May 2024Position: Process Analyst Manager – IT BTS Sales &...