Lead Customer Experience Specialist with French

2 tygodni temu


Katowice, Silesia, Polska oilandgas Pełny etat
Join a team recognized for leadership, innovation and diversity

Lead Customer Experience Professional with French

We have an opportunity for a Lead Customer Experience Professional to join us at Honeywell in Katowice, PL. To be successful in this role, you will have the ability to work with the client and speak fluent French. Logistic background is a plus. This is a hybrid role, 3 + 2 days model.

Honeywell

Our Safety and productivity solutions helps create faster, more seamless, agile, and efficient supply chains, better protect human health, improve worker safety, and help meet sustainability goals by leveraging connectivity, advanced data analytics, software, robotics, sensors, advanced materials and integrated human and automated systems.

Helping organizations become more connected to make our world smarter, safer, and more sustainable.

Key responsibilities:
  • Processes a wide variety of maintenance-related activities between Honeywell and customers: records, changes in the list of equipment or obligations covered by the contract (escalations), cancellations, and re-registrations
  • Filters and signals the incomplete or wrong requests it receives, insists on quality observation (Obtaining additional clarifications, missing documents/information where needed in time)
  • Responsible to analyze and takes the necessary steps to resolve disputes (credit issuance and reflow), initiates, gets approvals (if necessary), and completes billing activities related to T&M - time and materials repairs
  • Responsible to perform client request processing in SAP, Compass or FX, Customer support, back office, and administrative support in analyses, investigations, disputes, and bills
  • Performs troubleshooting reporting, processing, and troubleshooting according to business requirements
Key skills and qualifications:
  • Bachelor's degree
  • Some years of experience in the field
  • Fluent French is a must (English at least B1/B2 to be able function in international environment)
  • Good knowledge od Microsoft Office
  • Some years of experience with SAP
Our offer:
  • A culture that fosters inclusion, diversity and innovation
  • Career growth opportunities
  • International work environment
  • Packet of benefits (monthly bonus, Multisport Card, Medical Insurance)
  • Flexible working hours
Equal opportunity statement

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Join us now and make an impact

#TheFutureIsWhatWeMakeIt

#LI-Hybrid

Additional Information
  • JOB ID: HRD232267
  • Category: Customer Experience
  • Location: Zelazna 4,Katowice,SLASKIE,Poland
  • Nonexempt
Engineering (GLOBAL)
#J-18808-Ljbffr

  • Katowice, Silesia, Polska Cyclad Pełny etat

    Currently, for our client, we are looking for candidates with knowledge of English and French to work as a Customer Support Specialist.Project information:Office location: KatowiceWorking model: hybridWorking hours: Monday - Friday start between 8-9Type of employment: one year contract (with possibility to extend)Level: SpecialistRemuneration: PLN gross...


  • Katowice, Silesia, Polska oilandgas Pełny etat

    Join a team recognized for leadership, innovation and diversityLead Customer Experience Specialist with English (German is a plus)We have an opportunity for a Lead Customer Experience Specialist to join us at Honeywell in Katowice, PL. To be successful in this role, you will have the ability to work with the client and speak fluent English, German is a plus....


  • Katowice, Silesia, Polska oilandgas Pełny etat

    Senior Customer Experience SpecialistWe have an opportunity for a Senior Customer Experience Professional with English (Nordic is a plus) to join us at Honeywell in Katowice, PL. To be successful in this role, you will have the ability to work with the client and speak fluent English. Logistic background is a plus. This is a hybrid role, 3 + 2 days...


  • Katowice, Silesia, Polska ING Pełny etat

    Are you the Next HR Specialist at ING? Minimum 1-year experience in a Shared Services setting, specifically in HCM data management processes, Strong written and verbal English and French skills, Familiarity with HR technology & processes, emphasizing data management, Ability to collaborate and nurture relationships with internal and external...


  • Katowice, Silesia, Polska Concentrix Pełny etat

    Job Title:Ryanair Customer Support with English/French - work from KatowiceJob DescriptionRyanair is Europe's most popular airline, with up to 142 million annual passengers, operating more than 2,400 flights a day and connecting 37 countries using a fleet of more than 450 aircraft. Another 200 Boeing 737 will join the fleet soon, allowing Ryanair to increase...


  • Katowice, Silesia, Polska Concentrix Pełny etat

    Job Title:Ryanair Customer Support with English/French - work from KatowiceJob DescriptionRyanair is Europe's most popular airline, with up to 142 million annual passengers, operating more than 2,400 flights a day and connecting 37 countries using a fleet of more than 450 aircraft. Another 200 Boeing 737 will join the fleet soon, allowing Ryanair to increase...


  • Katowice, Silesia, Polska Concentrix Pełny etat

    Job Title:Ryanair Customer Support with English/French - work from KatowiceJob DescriptionRyanair is Europe's most popular airline, with up to 142 million annual passengers, operating more than 2,400 flights a day and connecting 37 countries using a fleet of more than 450 aircraft. Another 200 Boeing 737 will join the fleet soon, allowing Ryanair to increase...


  • Katowice, Silesia, Polska Randstad Polska Sp. z o.o. Pełny etat

    Do you have a passion to succeed in a growing and innovative organization? Do you communicate very well in English? If, on top of that, you already have work experience in a similar position and want to gain market-valued work experience, then it's a great fit, because we are looking for Customer Service Specialists with English for our Client who is...


  • Katowice, Silesia, Polska Randstad Polska Pełny etat

    Join us as a Customer Service Specialist with English for our Client's expanding operations in Poland!Are you striving for success in a fast-growing and innovative company? Do you excel in English communication? If you bring experience in a similar role and aim to enhance your market-valued skills, then you are a perfect match for us.Be part of a vibrant...


  • Katowice, Silesia, Polska Concentrix Pełny etat

    Job Title:Customer Service Specialist with DutchJob DescriptionYour responsibilitiesMaking outbound calls to existing customers of one of the popular mobile network operatorsAdvising and up-selling users higher packagesOffering customers transfers: from offline to online / from pre-paid to post-paid packagesProviding exceptional service and high levels of...


  • Katowice, Silesia, Polska Concentrix Pełny etat

    Job Title:Customer Service Specialist with DutchJob DescriptionYour responsibilitiesMaking outbound calls to existing customers of one of the popular mobile network operatorsAdvising and up-selling users higher packagesOffering customers transfers: from offline to online / from pre-paid to post-paid packagesProviding exceptional service and high levels of...


  • Katowice, Silesia, Polska LeasingTeam Group Pełny etat

    LeasingTeam Professional wspiera polskie i globalne przedsiębiorstwa w pozyskiwaniu kluczowych pracowników i zarządzaniu zasobami ludzkimi. Agencja specjalizuje się w rekrutacjach stałych na stanowiska średniego i wyższego szczebla oraz outsourcingu white-collar. Skutecznie realizuje zlecenia, pracując w oparciu o autorską metodologię ASSET, która...


  • Katowice, Silesia, Polska Cyclad Pełny etat

    In Cyclad we work with top international IT companies in order to boost their potential in delivering outstanding, cutting edge technologies that shape the world of the future. For our customer, leader in consulting, technology services and digital transformation we are seeking an Major Incident Manager who speaks French and English.Project...

  • Junior Customer Support

    2 tygodni temu


    Katowice, Silesia, Polska Baltic Assist Pełny etat

    We are Baltic Assist – experts in finding creative ways to expand the local job market and provide new, exciting opportunities for the best talent. Built on core values like transparency and innovation, our team is constantly working on making BA the top choice for your career.What you'll be doingThis is a great opportunity to work with real professionals...


  • Katowice, Silesia, Polska Shiji Poland Pełny etat

    Technologies-expected : Microsoft Excel about-project : Job Mission: Improve the adoption and usage of the company's products and maintain revenue growth targets by providing excellent customer support and maintaining healthy relationships with our current and future customers in an environment where every staff member is passionate about going the extra...


  • Katowice, Silesia, Polska ING Bank N.V. Pełny etat

    We are looking for you, if you have: at least 1 year of working experience in a Shared Services environment, preferably with HCM data management processes (maintenance of the employee's life cycle), very good written and verbal communication skills in English and French (B2+/C1), experience in HR technology & processes with strong focus on data management, ...


  • Katowice, Silesia, Polska oilandgas Pełny etat

    Join a team recognized for leadership, innovation and diversityAs a Customer Experience Supervisor at Honeywell, in Katowice, you will be responsible for leading a team from the Customer Experience Hub ensuring that the services are delivered according to the initiatives and priorities of the operational support business team mandate. Key areas: Maintaining...

  • fullstack lead developer

    1 tydzień temu


    Katowice, Silesia, Polska Fincon Reply Pełny etat

    You start a new project and have the possibility to build your own team. You are the team lead & technical lead of the development team responsible for developing Java applications for a dedicated customer in the German financial industry. You lead your team in an Agile way of working and are a mentor to others on technical aspects. Part of your job is ...

  • java team lead

    2 tygodni temu


    Katowice, Silesia, Polska Fincon Reply Pełny etat

    You start a new project and have the possibility to build your own team. You are the team lead & technical lead of the development team responsible for developing Java EE applications for a dedicated customer in the German financial industry. You lead your team in an Agile way of working and are a mentor to others on technical aspects. Part of your job...


  • Katowice, Silesia, Polska NTIATIVE Sp. Z O.o. Pełny etat

    DBA Infrastructure Engineer with French Miejsce pracy: Katowice Technologies we use Expected DB2 My SQL Oracle Postgre SQL Couch Base Operating system Windows About the project For our partner, we are looking for a DBA Infrastructure Engineer with French, who wants to build the team working for one of the biggest French bank.This job offer is for candidates,...