Senior Operations Lead, Cash and AR Management

2 tygodni temu

Kraków, Lesser Poland Google Inc. Pełny etat
Senior Operations Lead, Cash and AR Management

Apply

  • Bachelor's degree in Business, Finance, Engineering, Operations or equivalent practical experience.
7 years of experience in operations with a focus on measurable results and continuous process improvement techniques.
  • Experience in a customer-facing team/role, balancing operational results with customer experience and satisfaction scores.
  • Experience in managing key business metrics such as unit cost, forecast accuracy, and quality.
Preferred qualifications:
  • Experience in running large operational teams and working with/managing outsourced teams. Focused on measurable results.
  • Experience in Order to Cash operations (e.g., Credit, Collections, Cash Operations).
  • Experience in data extraction using SQL or other scripting languages.
  • Experience in process design/re-engineering.
  • Ability to successfully partner across multiple functions and communicate effectively across all levels.
  • Ability to autonomously identify, prioritize, and drive multiple initiatives.
About the job

The Revenue to Cash Operations (RCO) team manages Google's cash processes globally across all product areas, including Ads, Digital Goods, Cloud and Hardware. We ensure Google's businesses are transformed to cash in an efficient, controlled, and compliant manner. Our team powers Google's ambitious growth agenda by creating innovative ways to manage our complex set of billing and payment transactions, making processes more efficient and scalable, minimizing operational risk, integrating Google acquisitions and new products, connecting with new payment and invoicing partners and so much more.

The Cash and AR Management (CARMA) team within RCO manages Alphabet's Accounts Receivables balance and is responsible for credit risk, collections, cash applications and the associated subledger and operations controls and analytics.

The name Google came from "googol," a mathematical term for the number 1 followed by 100 zeros. And nobody at Google loves big numbers like the Finance team when providing in depth analysis on all manner of strategic decisions across Google products. From developing forward-thinking analysis to generating management reports to scaling our automated financial processes, the Finance organization is an important partner and advisor to the business.

Responsibilities
  • Design and manage scalable, controlled and compliant processes, and analyze complex datasets to understand drivers for process improvement.
  • Mention productivity, quality, and risk levels within the operational teams and processes.
  • Design the roadmap in line with the overall team's direction and partner with key stakeholders, engineering and vendors to scale processes, perform effective escalation management and provide solutions.
  • Identify the current process, policy pain points, redundant steps, or opportunities to streamline.
  • Provide performance reporting and analysis to executive management.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

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