Customer Success Specialist

2 tygodni temu

Szczecin, West Pomerania, Polska Nielseniq Pełny etat

NielsenIQ Brandbank operates in 39 global markets; powering the FMCG ecommerce industry with best-in-class, accurate data. Working with over 52,000 brands, we capture over 300 attributes per product that can be syndicated across third party applications. With over 50 million products distributed globally, content licensing allows you to access rich nutritional information that can enrich a consumer's product knowledge.

Currently we are looking for a Customer Success Specialist to join our Team in Szczecin.

RESPONSIBILITIES:

  • Implementation of an individual sales plan and delivering revenue target
  • Enhancing the utilization of services, as well as engagement and understanding of tools among clients
  • Generating new business opportunity - Business Development
  • Expanding the scope of collaborative efforts
  • Providing traning and support to problem-solving
  • Building excellent relationships
  • Results Monitoring

QUALIFICATIONS:

  • Fluent Polish skills (must-have)
  • Min 2 years experience working with B2B clients
  • Analytical thinking, proficiency in working with numbers and data
  • Experience in sales and trainings in IT or eCommerce solutions is welcome
  • Salesman integrity and passion
  • Self-organized and able to apply good time management skills
  • Ability to prioritize work and filter out noise
  • Ambitious and willing to achieve challenging targets
  • Knowledge of the English language enabling fluent communication in speech and writing would be an advantage
  • Driving license B

WHAT WE OFFER:

  • Opportunity to gain experience and professional development in a multicultural and international company
  • Working with leading FMCG industry producers in the eCommerce sector
  • Hybrid work model: two days in the office, three days from home
  • Private health insurance
  • Access to educational platforms, support programs, and mentoring
  • Paid days off for volunteering activities
Additional Information
  • Flexible working environment
  • Life assurance
  • Pension plan
  • Volunteer time off

About NIQ

NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.

For more information, visit

Want to keep up with our latest updates?

Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News

#J-18808-Ljbffr

  • Customer Supporter Specialist

    1 miesiąc temu

    Szczecin, West Pomerania, Polska Concentrix Pełny etat

    Job Title:Customer Supporter SpecialistJob DescriptionYour responsibilities Handle calls, chats, and emails with our US-based clients. Represent a high-profile company (it's a secret for now, but they're big). Excel in lead generation, unlocking amazing bonus opportunities. Become the go-to person for our clients, providing top-notch support and service....

  • Customer Supporter Specialist

    2 tygodni temu

    Szczecin, West Pomerania, Polska Concentrix Pełny etat

    Job Title:Customer Supporter SpecialistJob DescriptionYour responsibilities Handle calls, chats, and emails with our US-based clients. Represent a high-profile company (it's a secret for now, but they're big). Excel in lead generation, unlocking amazing bonus opportunities. Become the go-to person for our clients, providing top-notch support and service....

  • Customer Supporter Specialist

    4 tygodni temu

    Szczecin, West Pomerania, Polska Concentrix Pełny etat

    Job Title:Customer Supporter SpecialistJob DescriptionYour responsibilities Handle calls, chats, and emails with our US-based clients. Represent a high-profile company (it's a secret for now, but they're big). Excel in lead generation, unlocking amazing bonus opportunities. Become the go-to person for our clients, providing top-notch support and service....

  • Customer Support Specialist

    2 tygodni temu

    Szczecin, West Pomerania, Polska Concentrix Pełny etat

    DescriptionWe are dedicated to empowering top brands around the globe today and in the future. Some recognize us as a worldwide technology and service provider, but we are much more than that. With a human-centered approach, tech-driven solutions, and intelligence at the core, we assist over 2,000 clients daily in tackling their most challenging business...

  • Customer Support Specialist with German

    2 tygodni temu

    Szczecin, West Pomerania, Polska ManpowerGroup Sp. z o.o. Pełny etat

    Manpower (Agencja zatrudnienia nr 412) to globalna firma o ponad 70-letnim doświadczeniu, działająca w 82 krajach. Na polskim rynku jesteśmy od 2001 roku i obecnie posiadamy prawie 35 oddziałów w całym kraju. Naszym celem jest otwieranie przed kandydatami nowych możliwości, pomoc w znalezieniu pracy odpowiadającej ich kwalifikacjom i...

  • Customer Support Specialist

    2 tygodni temu

    Szczecin, West Pomerania, Polska Concentrix Pełny etat

    Who You Are:A thoughtful communicator who is excellent at communicating through a variety of channels that require both written and verbal skills.Passionate about creative problem solving for customers and end users.Self-motivated, eager to learn and thrive in a collaborative environment.Capable of adapting quickly to changing prioritiesExperience with or...

  • Customer Support Specialist

    1 miesiąc temu

    Szczecin, West Pomerania, Polska Concentrix Pełny etat

    Who You Are:A thoughtful communicator who is excellent at communicating through a variety of channels that require both written and verbal skills.Passionate about creative problem solving for customers and end users.Self-motivated, eager to learn and thrive in a collaborative environment.Capable of adapting quickly to changing prioritiesExperience with or...

  • Customer Support Specialist with German

    14 godzin temu

    Szczecin, West Pomerania, Polska Concentrix Pełny etat

    Job Title:Customer Support Specialist with German - VerisureJob DescriptionEssential Functions/Core Responsibilities Handling incoming calls in German Handling app Registering customer requests and building the right relationship with them Diagnosing and resolving accepted requests Entering data into the system Ensuring high quality of customer service...

  • Customer Support Specialist with German

    2 tygodni temu

    Szczecin, West Pomerania, Polska ManpowerGroup Sp. z o.o. Pełny etat

    Manpower (Agencja zatrudnienia nr 412) to globalna firma o ponad 70-letnim doświadczeniu, działająca w 82 krajach. Na polskim rynku jesteśmy od 2001 roku i obecnie posiadamy prawie 35 oddziałów w całym kraju. Naszym celem jest otwieranie przed kandydatami nowych możliwości, pomoc w znalezieniu pracy odpowiadającej ich kwalifikacjom i...

  • Customer Support Specialist with French

    2 tygodni temu

    Szczecin, West Pomerania, Polska ManpowerGroup Sp. z o.o. Pełny etat

    Manpower (Agencja zatrudnienia nr 412) to globalna firma o ponad 70-letnim doświadczeniu, działająca w 82 krajach. Na polskim rynku jesteśmy od 2001 roku i obecnie posiadamy prawie 35 oddziałów w całym kraju. Naszym celem jest otwieranie przed kandydatami nowych możliwości, pomoc w znalezieniu pracy odpowiadającej ich kwalifikacjom i...

  • Customer Service Specialist with German

    2 tygodni temu

    Szczecin, West Pomerania, Polska Diebold Nixdorf Pełny etat

    Customer Service Specialist with GermanYour responsibilitiesProviding User Helpdesk Services to inbound customer service requests for dedicated hardware and software Guiding customers according to solution trees and knowledge base to solve incidents and service requests Providing detailed information on all performed activities to the next appropriate level...

  • Customer Service Specialist With German

    2 tygodni temu

    Szczecin, West Pomerania, Polska Diebold Nixdorf Pełny etat

    Customer Service Specialist with German Miejsce pracy: Szczecin Your responsibilities Providing User Helpdesk Services to inbound customer service requests for dedicated hardware and software Guiding customers according to solution trees and knowledge base to solve incidents and service requests Providing detailed information on all performed activities to...

  • Customer Supporter Specialist with Spanish

    2 tygodni temu

    Szczecin, West Pomerania, Polska Concentrix Pełny etat

    Description Your responsibilities Handle calls, chats, and emails with our US-based clients. Represent a high-profile company (it's a secret for now, but they're big). Excel in lead generation, unlocking amazing bonus opportunities. Become the go-to person for our clients, providing top-notch support and service. Our requirements Fluent in...

  • Customer Support Specialist

    2 tygodni temu

    Szczecin, West Pomerania, Polska Concentrix Cvg International Sp. Z O.o. Pełny etat

    In our brand new project, we highly value diversity in backgrounds, experiences, and perspectives. We believe that everyone should have a fair opportunity to succeed and we appreciate the unique experiences that each individual brings, going beyond the standard job qualifications. Even if you don't perfectly match the description but feel close, we encourage...

  • Remote Customer Support With German

    2 tygodni temu

    Szczecin, West Pomerania, Polska Concentrix CVG International Sp. Z O.o. Pełny etat

    About-project : Leading Provider of Smart Home Security Solutions (Arlo/Verisure) Calling all German-speaking superheroes in Poland We're on the hunt for a passionate Customer Support Specialist to join our remote dream team.If you're fluent in German, thrive on delivering mind-blowing customer experiences, and want to be part of something truly special,...

  • Customer Support Specialist with English

    2 miesięcy temu

    Szczecin, West Pomerania, Polska Concentrix Pełny etat

    Fluency in English.Communication skills and attitude towards working with people.High personal culture and customer orientation.Positive attitude to work.Handling incoming calls in English.Handling app.Registering customer requests and building the right relationship with them.Diagnosing and resolving accepted requests.Entering data into the system.Ensuring...

  • Customer Support Specialist with German

    2 tygodni temu

    Szczecin, West Pomerania, Polska Concentrix Pełny etat

    Fluency in German and feeling comfortable speaking and writing in English.Communication skills and attitude towards working with people.High personal culture and customer orientation.Positive attitude to work.Handling incoming calls in German.Handling app.Registering customer requests and building the right relationship with them.Diagnosing and resolving...

  • Customer Support Specialist with German

    2 miesięcy temu

    Szczecin, West Pomerania, Polska Concentrix Pełny etat

    Fluency in German and feeling comfortable speaking and writing in English.Communication skills and attitude towards working with people.High personal culture and customer orientation.Positive attitude to work.Handling incoming calls in German.Handling app.Registering customer requests and building the right relationship with them.Diagnosing and resolving...

  • Customer Support Specialist with English

    2 tygodni temu

    Szczecin, West Pomerania, Polska Concentrix Pełny etat

    Description Essential Functions/Core Responsibilities Handling incoming calls in English Handling app Registering customer requests and building the right relationship with them Diagnosing and resolving accepted requests Entering data into the system Ensuring high quality of customer service Candidate Profile Fluency in English ...

  • Customer Service Specialist with German

    2 tygodni temu

    Szczecin, West Pomerania, Polska Diebold Nixdorf Pełny etat

    Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.We offer flexible working, whether it be from our modern office based in...