2024 Customer Success Summer Intern

2 tygodni temu

Warszawa, Mazovia, Polska Equinix Poland Sp. z o.o. Pełny etat

2024 Customer Success Summer Intern

Your responsibilities

  • Work with our Customer Success Team to launch pro-active initiatives that will improve the customer experience
  • Work on real-life projects that will add true value and have a big impact on our business
  • Work closely with the team to ensure timely and efficient resolution of client-related matters.
  • Gain exposure to strategic client portfolios, understanding the large scope and complexity of our global clientele

Our requirements

  • Must be currently enrolled in an accredited university/college, in your penultimate year of your bachelor's or master's degree studies (Graduation between December 2024-September 2025).
  • Available to work full-time for the entire duration of the Summer Internship Program (between July to September, depending on your school system) .
  • Ability to multi-task and work collaboratively and effectively in a fast-paced environment .
  • Excellent written and verbal communication skills, business proficiency in English .
  • Ability to build positive relationship internally and externally
  • Analytically driven and detail-oriented, with working knowledge of Microsoft Office Package and aptitude to learn new tools
  • Passionate about creating a first-class customer experience internally and externally.

The Customer Success Management Team builds strategic relationships with customers and acts as their advocate to ensure a positive post-sales experience. CSM helps customers maximize their investment by partnering with them on upgrades, expansions, and introducing them to additional services. CSM's members serve as trusted advisors to drive adoption and consumption through different initiatives and help customers take full advantage of Platform Equinix to meet their business objectives.

This internship provides a unique opportunity to work on impactful projects within the Customer Success Management department, gaining valuable experience in supporting ongoing initiatives and collaborating with cross-functional teams.

We pride ourselves on our Global Program being an immersive and impactful experience designed to kick start your corporate career and set you up for future success.

Work on real business challenges: You will be assigned with a project and work directly with teams to gain real-work experience, contribute to the business, and impact the digital world.

Be supported throughout your journey: You will be mentored and coached by numerous colleagues, including your managers, subject experts, an assigned buddy and a formal mentor.

Participate in a curated program of workshops and events: Learn from our leaders through our Executive Speaker Series, continue to grow through our workshops and build meaningful worldwide connections through our networking events.

Gain global recognition: We celebrate your time with Equinix and the work you have completed through our Global Ideas Competition "Shark Tank." This competition provides you with the recognition you deserve and lets you share your work with the global community of Equinix.

​

Joining our internship program means you will have a chance to secure a future role at Equinix when you graduate

Please submit your application by providing the following:

Up to date resume that includes your availability (start and end date) and expected graduation.

Please apply to this job posting only if you are available full time for an internship during the stated period.

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