IT Support

2 tygodni temu

Gdańsk, Pomerania, Polska Noble Pełny etat
The IT Support governs Local IT on one or more onshore installations or locations. This role is responsible for the overall Local IT delivery to the location. This includes ensuring minimal downtime, maximum performance and handling any changes to ensure that they are aligned with the IT strategy and IT standards. This position also engages, supports, and trains Noble employees with high service professionalism in matters of IT assistance. The IT Specialist role is responsible to ensure that all IT equipment used by the employees in local offices and locations is always available and working to the highest performance standards. The IT Specialist manages the IT assets, such as PCs, TVs and audio-visual equipment for these locations and has the responsibility to adhere to and track support contracts and agreements.

Your responsibilities

The IT Specialist is the primary interface between the IT organization and the location. Helps with the onboarding process and equipment distribution. Maintains strong business relationships with senior management and critical stakeholders at locations of responsibility and collaborate with Local IT stakeholders. Communicates with Local IT stakeholders through a documented communication plan and recurring scheduled meetings. Continuously improves all Noble IT services (e.g., self-help, hardware ordering, support tools, meeting rooms and AV equipment). Ensures that emergency rooms, meeting rooms and Local IT offices are safe, clean, and presentable and that equipment is frequently tested and working. Assumes lead technical role in Local IT projects in coordination with the Enterprise. Maintain the design and configuration documentation for the Noble IT assets for the location. Strongly contribute to execution and management of service life cycle including: Policies/SLA negotiation and adherence, establishment of metrics, reporting, continuous improvement. Act as subject matter expert and escalation point in case of escalated and high severity incidents, projects, initiatives, or changes to the Local IT landscape.

Our requirements

Bachelors Degree in Computer Science or other IT related field. 5+ years of experience in IT Support with specific knowledge in the following: Server Support (Hardware, Windows Server 2016/ 2019, Linux, Ubuntu, Red Hat, SUSE). Desktop Support (Windows 10, Windows 11). Mobile Device Management: LANs, WANs, and WLANs, Network routing and switching, Firewalls, Cisco, Palo Alto, Fortinet routers, switches, firewalls. ITIL Foundation and ITSM framework experience. ServiceNow experience. Active Directory, AAD, LDAP. Microsoft 365, Compliance, Exchange, SharePoint, Teams, Power BI, Power Apps. Ability to work effectively across and within diverse teams. Excellent facilitation, verbal and written (formal and technical) communication skills with a good command of the English language. Ability to effectively articulate and present complex concepts and ideas to senior IT and business management and end users.

What we offer

Great opportunity to work in an international company that values employees and provides right environment for right people Hybrid work (3 days from the office, 2 days from home) Chance to contribute in the high-level service provided to our rigs globall Private Medical Care Life Insurance Integration Events Retirement Pension Plan Pre-Paid Cards Christmas Gifts Foreign Language Classes Development Program Company Social Fund Psychological Care Sharing the cost of MultiSport Card

This job position is open in Poland - candidates must have current legal authorisation to live and work in Poland.

  • Support IT

    2 tygodni temu

    Gdańsk, Pomerania, Polska Manageditservices Pełny etat

    zapoznanie się z autorskimi aplikacjami i z ich funkcjonowaniemtestowanie zmian w aplikacjachodbieranie połączeń i podstawowa pomoc w zakresie ITtworzenie dokumentacji z supportu (szablonów i instrukcji rozwiązywania awarii i usterek)obsługa połączeń dotyczących działu ITprowadzenie rejestru oraz zamawianie sprzętu elektronicznegonadzór nad...

  • IT Support, Sr Associate

    2 tygodni temu

    Gdańsk, Pomerania, Polska Synopsys, Inc. Pełny etat

    The Europe's Desktop Support team provides software, hardware, and networking support for Synopsys employees. As well as we are a dynamic technology team focused on providing exceptional customer service. We partner with other regional teams to provide high-quality support worldwide. Our team values attention to details, organizational skills, and a strong...

  • It Service Desk With German- Upskilling Opportunity

    2 tygodni temu

    Gdańsk, Pomerania, Polska Wipro It Services Pełny etat

    Responsibilities : We are looking for a professional with German language looking for a chance to grow a technical IT expertise.requirements-expected : 0-3 years experience in Service Desk / IT Support in a global organization.Fluency in German, Polish and English Should have knowledge of customer services and managing phone calls/Chats with customers in...

  • It Support Specialist

    2 tygodni temu

    Gdańsk, Pomerania, Polska Sii Sp. Z O.o. Pełny etat

    Technologies-expected : Active Directory Microsoft Windows about-project : IT Operations to Centrum Kompetencyjne odpowiedzialne za realizację zadań i projektów w obszarze utrzymania stanowisk roboczych i urządzeń mobilnych: komputerów, laptopów, tabletów, telefonów komórkowych, drukarek (DELL, HP, Lenovo, Apple, Samsung), serwerów, systemów...

  • IT Support Specialist with Finnish

    2 tygodni temu

    Gdańsk, Pomerania, Polska Cyclad Pełny etat

    IT Support Specialist with Finnish (junior) Published on: Project Information:Working model: hybridWorking hours: Monday-Friday (8 hours per day)Languages: English (B2) and Finnish(C1)Type of employment: long-term contract of employmentLevel: Junior/MidRemuneration: PLN gross (depending on the candidate's experience)Responsibilities:Answering phone calls,...

  • Service Desk

    2 tygodni temu

    Gdańsk, Pomerania, Polska IT Performance Pełny etat

    Poszukujemy osób zainteresowanych możliwością pracy na stanowisku Service Desk / IT Support w międzynarodowej firmie konsultingowej IT.Zadania:Zapewnienie wsparcia technicznego na pierwszej liniiOdpowiadanie na pytania związane z wsparciem telefonicznym, mailowym, czatem i stroną internetową zgodnie z SLAZachowanie wysokiego standardu obsługi...

  • Information Technology Support Technician

    2 tygodni temu

    Gdańsk, Pomerania, Polska Sharp Brains Limited Pełny etat

    Sharp Brains is a premier IT Services & Solutions Provider based in the UK, dedicated to meeting business's unique needs with tailor-made solutions. They offer end-to-end IT solutions and on-demand/managed technical support teams available 24/7.Role Description:This is a full-time on-site role for an Information Technology Support Technician located in...

  • Service Desk Analyst With French Or Italian

    2 tygodni temu

    Gdańsk, Pomerania, Polska Wipro It Services Pełny etat

    Service Desk Analyst with French or Italian Miejsce pracy: Gdańsk Technologies we use: Operating system Windows Your responsibilities To provide 1st line technical support, answering support queries via phone, email, Chat and Web in specific languages and English. Analysts will use Cloud Telephony channel with dual Citrix setup for required client...

  • Service Desk Analyst With Romanian

    2 tygodni temu

    Gdańsk, Pomerania, Polska Wipro It Services Pełny etat

    Responsibilities : To provide 1st line technical support, answering support queries via phone, email, Chat and Web in specific languages and English.Analysts will use Cloud Telephony channel with dual Citrix setup for required client environment access.To maintain a high degree of customer service for all support queries and adhere to all service management...

  • Engineering Support

    2 tygodni temu

    Gdańsk, Pomerania, Polska Acoustic Pełny etat

    Technologies-expected : HTML API Java XML Oracle Redis Kafka Mongo JIRA Logstash Snowflake Confluence New Relic technologies-optional : Java Android i OS Kubernetes AWS about-project : Our Engineering Support Team is an elite group of fewer than 10 people.The team resolves about 200 tickets a month for clients and internal users.You will provide product and...

  • Customer Support Representative

    2 tygodni temu

    Gdańsk, Pomerania, Polska airSlate Pełny etat

    At airSlate, our journey began in Boston, USA, in 2008. What started as a single product with 3,000 customers has grown into an influential tech company with 1000+ team members across six offices worldwide. In 2022, airSlate reached a total valuation of $1.25 billion and became a 'Unicorn '. But even as we scale, team members remain our most valuable asset....

  • Ifs Support Specialist

    2 tygodni temu

    Gdańsk, Pomerania, Polska Eltel Networks Poland S.A. Pełny etat

    Responsibilities : We are looking for people with customer service experience to join our new team created as the first line support for solving our company's internal issues and service request related to IFS (ERP system).Our goal is to support employees by defining the issue and solving it.We are also monitoring the current errors in the system using...

  • Engineering Support

    2 tygodni temu

    Gdańsk, Pomerania, Polska Acoustic Pełny etat

    Our Engineering Support Team is an elite group of fewer than 10 people. The team resolves about 200 tickets a month for clients and internal users.You will provide product and backend technical support. You'll use your proven technical expertise to analyze, troubleshoot, and resolve issues.What You'll Do:Review/Read the log and engage in the action...

  • Offshore IT Specialist

    2 tygodni temu

    Gdańsk, Pomerania, Polska Noble Pełny etat

    The IT Offshore Specialist is responsible for designing, configuring and documenting Offshore Networks and understanding the overall infrastructure of rig-based systems. Your responsibilities include: Acting as the main IT contact for offshore rigs Providing IT guidance to offshore crew members and supporting client and 3rd party company...

  • Product Support Associate

    1 miesiąc temu

    Gdańsk, Pomerania, Polska Thomson Reuters Pełny etat

    We are open to applications for our full-time positions from all individuals granted protection within the Republic of Poland under the EU Temporary Protection Directive*Exciting Opportunity as a Product Support Associate at Thomson ReutersJoin our team at Thomson Reuters as a Product Support Associate, where you'll be at the intersection of technology and...

  • Product Support Associate

    2 tygodni temu

    Gdańsk, Pomerania, Polska Thomson Reuters Pełny etat

    We are open to applications for our full-time positions from all individuals granted protection within the Republic of Poland under the EU Temporary Protection Directive*Exciting Opportunity as a Product Support Associate at Thomson ReutersJoin our team at Thomson Reuters as a Product Support Associate, where you'll be at the intersection of technology and...

  • Product Support Associate

    4 tygodni temu

    Gdańsk, Pomerania, Polska Thomson Reuters Pełny etat

    We are open to applications for our full-time positions from all individuals granted protection within the Republic of Poland under the EU Temporary Protection Directive*Exciting Opportunity as a Product Support Associate at Thomson ReutersJoin our team at Thomson Reuters as a Product Support Associate, where you'll be at the intersection of technology and...

  • It Service Manager

    2 tygodni temu

    Gdańsk, Pomerania, Polska 7n Sp. Z O.o. Pełny etat

    Technologies-optional : Jira Service Now about-project : Currently we are looking for IT Service Manager with ITIL certification who will join a team working on projects for our Client- leading global liner shipping company.As a IT Service Manager you'll be responsible for those core ITIL Practices their strategic direction.You will work across all the...

  • IT Analyst

    2 tygodni temu

    Gdańsk, Pomerania, Polska Avenga Pełny etat

    We are a multinational team of highly skilled professionals with a strong digital mindset. We take pleasure in creating new solutions that have a real impact on our clients' business. We are more than 4300 professionals with offices in Europe, the USA, Asia and LatAm. At Avenga you're not obliged to do empowered to do everything Join our teamWe are looking...

  • Offshore IT Specialist

    2 tygodni temu

    Gdańsk, Pomerania, Polska NOBLE Pełny etat

    The IT Offshore Specialist is responsible for designing, configuring and documentation of Offshore Networks and understanding the overall infrastructure of rig-based systems. You will be governing IT Infrastructure across multiple offshore installations or locations and managing offshore related infrastructure. This role is responsible for the overall...