Mozart Operations Manager

5 dni temu


Warszawa, Polska Procter And Gamble Polska Sp. z o.o. Pełny etat

Mozart Operations Manager


47_R000118622

Obowiązki

  • Manage the team in a partner company to simplify and govern their daily tasks in order to meet operational KPIs.
  • Complex problem resolution, building and improving procedures and facilitating communication.
  • Setup and support of ITIL Processes.
  • Leverage software development and open-source solutions to automate provisioning of services, monitoring, and corrections.
  • Evangelization and definition of standard processes to drive automation and increase availability and performance.
  • Key technical resource to craft and document procedures, ensuring they are available in the Knowledge Database to facilitate Level 1 Incident Resolutions and provide self service capabilities to Application Teams and customers.
  • Collaborate with other teams such as Application and Infrastructure and Platform Service Providers during the triage and resolution of incidents.

Wymagania

  • Basic to Intermediate ITIL process knowledge.
  • Ability to apply critical thinking and a sense of urgency to solve incidents.
  • Demonstrated working experience in Infrastructure, Product or Platform Operations roles.
  • Computer Science or Computer Engineering degree.
  • Proficient English, both writing and reading.
  • Bachelor's degree in Computer Science, Information Systems, or a related field, a Master’s degree is a plus.

Oferujemy

  • Intermediate to Advanced Experience in Microsoft Azure.
  • Basic to Intermediate programming/coding skills.
  • Experience in Cloud Platform Monitoring.
  • Understanding of infrastructure, information security and policies best practices.
  • Understanding Concepts and design of role-based access control (RBAC).
  • Understanding of source control such as Git.
  • Understanding of CI/CD processes and pipeline

Źródło: P&G/Praca

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