Customer Service Specialist

3 tygodni temu


Wrocław, Polska Artefakt sp. z o.o. sp. k. Pełny etat

Customer Service Specialist


Twój zakres obowiązków

  • telefoniczny, mailowy oraz bezpośredni kontakt z obecnymi Klientami Firmy,
  • opieka posprzedażowa nad Klientami Firmy,
  • realizacja wyznaczonych celów sprzedażowych oraz wsparcie procesu sprzedaży poprzez rozszerzanie obecnych umów,
  • koordynowanie kompleksowych strategii marketingowych w Internecie dla Klienta,
  • dbanie o wysoką jakość obsługi Klienta,
  • przygotowywanie i negocjowanie warunków umów oraz aneksów,
  • współpraca z pozostałymi działami w firmie.

Nasze wymagania

  • doświadczenie w obsłudze klienta oraz łatwość w nawiązywaniu relacji,
  • inicjatywa w kontakcie z Klientem – nie czekasz aż Klient zadzwoni pierwszy 😉,
  • umiejętność identyfikowania potrzeb Klientów,
  • zaangażowanie w wykonywanie powierzonych obowiązki oraz łatwość w realizowania postawionych celów,
  • samodzielność w działaniu i bardzo dobra organizacja własnej pracy,
  • umiejętność pracy w zespole.
  • jeśli posiadasz doświadczenie w obsłudze klienta w branży SEO koniecznie zgłoś się do nas. Jeśli jednak nasza branża jest dla Ciebie czymś nowym, ale jesteś otwarty na naukę – śmiało złóż swoją aplikację a my wprowadzimy Ciebie do naszego świata SEO.

To oferujemy

  • bogaty program onboardingu, który wprowadzi Ciebie w nasz świat SEO,
  • rozwój poprzez uczestnictwo w wewnętrznych szkoleniach oraz rekrutacjach w ramach całej Grupy
  • nasz zespół tworzą ludzie, którzy naprawdę się lubią dlatego lubimy spędzać ze sobą czas podczas kwartalnych integracji i nie tylko 😉
  • po okresie próbnym możliwość pracy w systemie hybrydowym.

Aplikuj

 



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