Head of Shared Service Center
4 tygodni temu
- Lead and manage the Shared Service Center structures, providing guidance, support, and fostering a collaborative work environment.
- Participate in strategic decisions and direction of development the SSC and the whole GBS organisation
- Develop and implement strategies to optimize service delivery and operational efficiency.
- Establish and maintain service level agreements (SLAs) to meet the needs of internal stakeholders.
- Drive continuous improvement initiatives to streamline processes and enhance service quality.
- Monitor key performance indicators (KPIs) to assess performance and identify areas for improvement.
- Ensure compliance with relevant regulations and internal policies.
- Collaborate with cross-functional teams to support business objectives and initiatives.
- Academic degree in Business Administration, Finance, or related field.
- Proven and strong experience in a leadership role (+150) within a Shared Service Center and acting as a Head of an SSC entity.
- Strong understanding of shared services operations, including Finance&Accounting, Procurement, HR, and IT.
- Strong leadership skills to support the growth of the organization and to set up an environment promoting talents and people development
- Excellent communication, interpersonal skills, and customer orientation with proven ability to build strong working relationships and influence at all levels in the Group.
- Demonstrated ability to drive change and implement process improvements.
- Analytical mindset with the ability to make data-driven decisions.
- Proficiency in relevant software applications and ERP systems.
- Competitive salary package
- Company car, Health insurance, and retirement benefits
- Opportunities for career advancement and professional development
- Dynamic and collaborative work environment.
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Head of School
2 tygodni temu
Wrocław, Województwo dolnośląskie, Polska British International School of Wroclaw Pełny etatThe RoleWe seeking to appoint an inspirational and forward-thinking Head of our School.The Head of School role requires flexibility with good organization and management skills. The candidate must be able to address the needs of our culturally diverse school community while maintaining educational standards that suitable for an international school that...
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Teacher of German
3 tygodni temu
Wrocław, Województwo dolnośląskie, Polska British International School of Wroclaw Pełny etatWe are seeking for an enthusiastic German teacher to join our dedicated team.As a language teacher, you will play a vital role in fostering a multicultural learning environment and helping students develop their German language skills. Qualifications:A minimum of Bachelor's degree in the Subject and a Postgraduate Teaching Certificate or Degree in...
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Head of Business Development
3 tygodni temu
Wrocław, Polska Monterail Pełny etatWe are Monterail - a team of ~150 experts working together to create meaningful software. We believe in knowledge-sharing, autonomy, respect, and inclusivity. That’s what makes us work so well together.During our work, we discover some unknown paths, sometimes we walk along the known roads. Nevertheless, we always find a way to figure things out and...
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Service Performance and Quality Specialist
2 tygodni temu
Wrocław, Polska Smith+Nephew Pełny etatLife Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living. Smith+Nephew is hiring Service Performance and Quality Specialist. The purpose of this role is to assume responsibility for the processes that underpin the efficient operation, control, planning, improvement, and reporting of the HR & Payroll...
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Senior/Mid RTR Specialist
1 tydzień temu
Wrocław, Polska Michael Page Pełny etatThe RTR Senior/mid Accountant with German will perform advanced RTR activities related to managing, analyzing, control the books and financial statements, external and internal reporting, audit support and coordination as well as proposing and driving the most effective and efficient ways of work thru process standardization and optimalization.RTR Senior...
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Secondary Mathematics Teacher
2 tygodni temu
Wrocław, Województwo dolnośląskie, Polska British International School of Wroclaw Pełny etatWe are looking for an ambitious and enthusiastic Mathematics and Science teacher for our Secondary classes for the academic year.The teacher will have the ability to teach Key Stage 3 Mathematics. The teacher will be passionate about the subjects and be able to deliver engaging lessons within the Cambridge Math curriculum.A strong desire to contribute to the...
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Food & Beverage Service Manager
3 tygodni temu
Wrocław, Polska Radisson Blu Hotel - Wroclaw Pełny etatDo you have a knack for orchestrating seamless Food& Beverage operations, ensuring both the front and back of house are finelytuned? Join us At RHG Hotel Group, where everymoment matters, and guests can savor the experience! Our people are at the core of our success. Your role guarantees varietyand excitement every day. At RHG, we cherish your...
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Service Manager
2 dni temu
Wrocław, Województwo dolnośląskie, Polska Fortive Pełny etatDay in the Life of the Service Manager:The Service Manager role will play a pivotal role in leading and optimizing the performance of our international service teams across Italy, Spain, and England, as well as overseeing EMEA operations and supporting our global market. This position offers a dynamic opportunity to manage a diverse team delivering field...
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Field Service Engineer
4 tygodni temu
Wrocław, Województwo dolnośląskie, Polska Danaher Corporation Pełny etatBe part of something altogether life-changingWorking at Cytiva in the Life Sciences industry means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.At...
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Senior GL Accountant
6 dni temu
Wrocław, Polska GOLDMAN RECRUITMENT Pełny etatFor our Client, a global company with a Shared Service Center structure, we are looking for a Senior GL Accountant responsible for performing full GL procedures. Currently, the team is around 30 Senior Accountants.Responsibilities:processing GL transactions,participating actively in month-end closing procedures,preparing monthly, quarterly, and yearly...
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Service Manager
20 godzin temu
Wrocław, Polska Fluke Pełny etatResponsibilities : Manage and supervise a team based in UK, Italy and Spain, including coordinating activities, managing resources, and overseeing work. Serve as the primary point of contact for the sales team from the region. Communicate with the sales team to understand their needs and provide adequate support. Execute orders currently in the...
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Customer Service Specialist
3 tygodni temu
Wrocław, Polska Artefakt sp. z o.o. sp. k. Pełny etatCustomer Service SpecialistTwój zakres obowiązków telefoniczny, mailowy oraz bezpośredni kontakt z obecnymi Klientami Firmy, opieka posprzedażowa nad Klientami Firmy, realizacja wyznaczonych celów sprzedażowych oraz wsparcie procesu sprzedaży poprzez...
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Customer Service Agent
6 dni temu
Wrocław, Polska DSV Pełny etatTime Type: Full TimePLEASE REMEMBER TO CLICK "APPLY" BUTTON AFTER SAVING YOUR PROFILE TO COMPLETE YOUR APPLICATION PROCESS YOUR TASKS Pricing for customers Verification and entering transport orders to the system Ongoing clients support, providing information Providing a high level of customer service quality Preparing reports for customers OUR EXPECTATIONS...
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IT Solution Architect
2 tygodni temu
Wrocław, Polska Schaeffler Pełny etatSchaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership. Does that sound interesting to you? As a partner to all of the major automobile manufacturers, as well as key players in the aerospace and industrial sectors, we offer you many development opportunities. ...
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HR Manager Wroclaw
4 tygodni temu
Wrocław, Polska Qatar Duty Free Pełny etatQatar Airways are pleased to announce an exciting opportunity to lead our HR team in the Poland Contact Centre as HR Manager. As HR Manager based in Wroclaw, you will work closely with the site management team and Head Office to add immediate value by contributing to the development and implementation of HR strategy at our Poland Customer Contact Centre in...
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Managed Service Operations Manager
4 tygodni temu
Wrocław, Polska Jobs for Humanity Pełny etatJob Description Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Travel Percentage : 1 - 5%GENERAL DUTIES & RESPONSIBILITIESAs a Manager within the BPaaS Service Operations, you will be responsible for the timely and accurate execution of all day-to-day services. This role requires key attention to detail,...
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Managed Service Operations Manager
3 tygodni temu
Wrocław, Województwo dolnośląskie, Polska FIS Global Pełny etatPosition Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Travel Percentage : 1 - 5%GENERAL DUTIES & RESPONSIBILITIESAs a Manager within the BPaaS Service Operations, you will be responsible for the timely and accurate execution of all day-to-day services. This role requires key attention to detail, prioritization of work...
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IT Service Delivery Manager, MFG
3 godzin temu
Wrocław, Polska Smith+Nephew Pełny etatSmith & Nephew (S&N) is a large multi-national Medical Device company with a mature IT operating model which does include a mature AMS Service Delivery function working in conjunction with our AMS service provider and other IT service verticals. S&N has invested in digitalization and automation of Manufacturing, Quality & Regulatory operations. As part of...
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Service Desk Specialist with German
4 tygodni temu
Wrocław, Polska Deloitte Pełny etatDescription & Requirements Who we are looking for German speakers-we will provide you with the technical training which will help you succeed in the role. All you need is the language skills and a can do attitude. Join us if you have: Previous IT Customer Service experience; Good command of MS Office; Excellent communication skills; Attention to...
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IT Service Desk Agent
4 tygodni temu
Wrocław, Polska Schaeffler Pełny etatSchaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership. Does that sound interesting to you? As a partner to all of the major automobile manufacturers, as well as key players in the aerospace and industrial sectors, we offer you many development opportunities. ...