Service Manager

7 miesięcy temu

Wrocław, Polska Fluke Pełny etat

Responsibilities

: Manage and supervise a team based in UK, Italy and Spain, including coordinating activities, managing resources, and overseeing work. Serve as the primary point of contact for the sales team from the region. Communicate with the sales team to understand their needs and provide adequate support. Execute orders currently in the backlog. Monitor progress, prioritize tasks, and oversee the quality of work. Daily management of the team - including planning, organizing, and controlling team activities. Implement the "Performance for Growth" and "Development for Growth" strategies. Achieve the company's business goals, develop team competencies, and promote growth. Manage measuring equipment - including maintenance, condition checking, and ensuring appropriate equipment conservation. Approve overtime/expenses - checking and approving the consistency of work done with the plan, controlling overtime, and ensuring timeliness. Work with the Salesforce system/S&D - manage data, generate reports, monitor team performance. Create and maintain a healthy and productive work environment, promote a culture of collaboration and employee engagement. Actively participate in strategic planning and decision-making regarding the region. Maintain the highest standards of professionalism and work ethics. Promote and adhere to the company's policy on principles and procedures.

Your Team:

The service team you will be leading is based in the EMEA region, with operations spanning across Spain, Italy, and the UK. We operate in a dynamic international environment within a renowned, innovative company, renowned for its excellence in the field. Our cohesive team of experienced engineers is excited to welcome a new leader who can contribute to our collective success and help us achieve new heights.

As you integrate into our team, you'll find yourself surrounded by colleagues who are passionate about their work and eager to share their expertise. Our international projects offer a unique opportunity to work with some of the largest and most sophisticated machinery in the world, providing invaluable experiences and challenges to tackle together. We look forward to welcoming you aboard and sharing our collective knowledge and enthusiasm for delivering top-notch service solutions.

Experience:

University Degree (Master) - preferred fields: Mechanical, Power, electronics/electrical. Proficiency in English language. Experience in team management. High capabilities in condition monitoring, vibration analysis and reliability. Experience of Alignment and Balancing principles preferred. Knowledge of industrial equipment such as electrical and mechanical plants, electric motors, pumps, turbines and maintenance/machine servicing. Full driving license. Passport. High level of flexibility and availability for work away from home.

Personal Skills:

Effective Communication: Clear and concise communication skills to foster collaboration and build strong relationships. Team Collaboration: Works well within a team or independently with a proactive attitude, inspiring trust and cooperation among team members. Inspiring Leadership: Demonstrates passion, commitment, and drive to motivate and lead the team towards achieving collective goals. Adaptability and Willingness to Learn: Openness to new tasks and challenges, coupled with a strong desire for continuous learning and improvement. Passion and Commitment: Genuine enthusiasm and dedication to the role, driven by a desire to excel and contribute to the success of our service operations.

Why you should Join Fluke:

A chance to be part of a high performing EMEA team looking to grow and develop the portfolio of offers for our customers/industries that keep their assets running.

Work with a company boasting an established brand for providing high quality products and services and solutions that can really make a difference for our customers to keep the world up and running.

Access to unique knowledge, skills, and training to support personal growth and continuous development.

Excellent working culture within a diverse team that welcomes and encourages new ideas.

Attractive employment conditions including flexibility and a package of benefits.

Opportunities to develop and progress within the company

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