Service Delivery Manager
6 dni temu
Service Delivery Manager
At Sidel, we seek a Service Delivery Manager to oversee the growth and optimization of our Services offering.
Your Mission
- Drive sales and profitability of Services by adapting zone strategies to regional needs.
- Ensure customer production lines are optimized for maximum efficiency.
- Monitor Sidel product performance, report non-conformities, and lead issue resolution processes.
- Develop and sell new Services products that add value to customers and drive profitability.
- Negotiate Sidel Services portfolio according to company rules and processes.
- Plan customer contacts, visits, and promotions.
- Analyze market and competitor information, provide forecasts, and report to stakeholders.
- Lead a team and develop necessary competencies.
- Manage region-specific outstanding and overdue payments.
Your Profile
- Experience in B2B After Sales.
- Deep knowledge of beverages equipment and market.
- Fluency in Russian language.
- Ability to travel more than 50%.
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