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HR Service Delivery Specialist with German Language Expertise

1 miesiąc temu


Wrocław, Województwo dolnośląskie, Polska 3M Pełny etat

Job Title: HR Service Delivery Advisor with German

Job Summary:

3M is seeking a highly skilled HR Service Delivery Advisor with German language expertise to join our team. As an HR Service Delivery Advisor, you will be responsible for providing exceptional customer service to employees across EMEA, resolving complex queries, and collaborating with cross-functional teams to drive business outcomes.

Key Responsibilities:

  • Provide timely and accurate responses to employee inquiries via phone and case management system
  • Investigate and resolve complex employee issues, escalating to senior HR representatives as needed
  • Develop and maintain relationships with employees, HR business partners, and other stakeholders to drive business outcomes
  • Identify and implement process improvements to enhance employee experience and efficiency
  • Perform other duties as assigned by management

Requirements:

  • Bachelor's degree or higher from an accredited institution
  • Fluent German language skills (min. B2 level), both spoken and written
  • Excellent communication and interpersonal skills
  • Previous experience in customer service or HR
  • Ability to comprehend and execute end-to-end processes

What We Offer:

  • Competitive salary and benefits package
  • Opportunity to work with a global organization and collaborate with diverse teams
  • Professional development and training opportunities
  • Flexible work arrangements and work-life balance
  • Recognition and rewards for outstanding performance

How to Apply:

Interested candidates should submit their application, including a cover letter and resume, to [insert contact information]. We look forward to hearing from you